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Satisfactory Academic Process Procedures

Students who do not meet the Cal State San Bernardino Satisfactory Academic Progress (SAP) Policy requirements will lose eligibility for financial aid. However, a student may appeal to regain eligibility for financial aid.


In order to appeal financial aid eligibility, a student must document extenuating circumstances. Examples of possible circumstances to be considered when evaluating a student’s inability to meet the SAP requirements include, but are not limited to:

  1. Loss of a family member or loved one during the academic year;
  2. The student's own serious illness or injury that led to a complete or partial medical withdrawal from the University, extensive hospitalization, or other ongoing treatment that prevented student from passing the course(s);
  3. The serious illness or injury of a parent/guardian, spouse or child that required the student to be a primary caregiver and prevented him/her from passing the course(s);
  4. Extreme change in financial or legal circumstances; or
  5. The student's compulsory military duty.

Appeal Requirements

  1. Summer appeals will only be considered for students with a graduation check processed for summer, fall or winter semester graduation. An academic plan with student's expected graduation date is required.
  2.  A completed Satisfactory Academic Progress (SAP) Appeal form, Academic Progress Plan and an Academic Contract (if applicable).
  3. A typed, signed statement that offers a thorough explanation of:
    1. The circumstances that prevented the student from meeting SAP standards.
    2. How the student's circumstances have changed and the steps the student has taken to ensure successful SAP Progress in the future.
  4. Documentation that supports the reason(s) given in student's statement (Photocopies only - original documents will not be returned) This may include:
    1. a letter from student's doctor
    2. court document(s)
    3. death certificate
    4. military orders
  5. SAP appeals are not retroactive and must be submitted prior to the end of the semester for which a student would like consideration to regain eligibility.

PLEASE NOTE: You are responsible for any fees incurred in the event that your appeal is not approved. Please plan ahead.


EOP students must schedule an appointment with their EOP Counselor to discuss and submit his/her SAP appeal.


Once an appeal is submitted, it will be reviewed by the University SAP Committee and a decision is made on a case by case basis. Appeal approval or denial will be based on the student’s circumstance, documentation, and a reasonable expectation that the student can re-establish progress towards a degree or credential objective.

If the student's appeal is approved, then the student is placed on financial aid probation. The student must meet the conditions of his/her probation to continue receiving financial aid for future terms. Grades/conditions will be reviewed after term appealed for is completed. If conditions of appeal are met, the student will be removed from probation and eligible to receive the next term’s financial aid award.

SAP Probation requires a student to meet specific conditions for a term to remain eligible for financial aid. Probation terms are generally one semester in length.  The student is given specific requirements that must be met in order to maintain financial aid eligibility in the future.  If SAP probationary requirements are not met within the probation term, the student will again become ineligible for financial aid


Students will be notified via Coyote e-mail of their appeal decision. If an appeal is approved, the student will:

  1. Be placed on "probation" and become eligible to receive aid for one term. Future aid will be placed on hold pending confirmation that the student met the conditions of his/her appeal in the previous term. If the student did not meet the conditions of his/her appeal, financial aid will be cancelled.
  2. Be required to submit documentation that appeal conditions have been met, if applicable.

If an appeal is denied, the student may:

  1. Continue enrollment and make payment arrangements with the Student Financial Services.
  2. Meet the conditions of his/her appeal decision notice or submit a new appeal with supporting documentation and extenuating circumstances different from original appeal.
  3. Review the decision with the Associate Director of Financial Aid.

Reinstatement of financial aid is based on availability of funds and will not be paid retroactively.
The University SAP Committee has the discretion to deny financial aid funds to students who appear to be delaying progress toward a degree by repeating courses, taking irrelevant classes or changing degree objectives.


In order to regain eligibility for financial aid without submitting an appeal, the student must meet the SAP unit and GPA standards for his/her grade level.

If the student previously filed an appeal and did not meet the conditions, then the student will not be eligible for financial aid assistance until he/she meets the SAP standards.


These forms are in a fillable file format.  Download and save to your local computer. Open with Adobe Acrobat, fill-out as needed, save, print, and submit to the Financial Aid Office.