The CARE Team consists of 2 Case Managements Specialist (Case managers) and various professional staff members from the university. Case managers will reach out to students to provide support and resources.
You can:
- Submit a referral by clicking here
- Call (909) 537-2273
- Email at care@csusb.edu
The case manager will reach out to the student to provide resources and support. Depending on the nature of the referral, the case manager could...
- Refer student to off or on campus mental health resources
- Contact and consult with faculty on a student's behalf
- Collaborate with other departments such as EOP, SSD, CAPS, and my others to support a student
- Support a student with a personal issue
- Provide ongoing case management to a student until their situation is resolved
Students who are currently enrolled to CSUSB are welcome to receive services.
Yes! While we do not have an office there, CARE Team services are available to both PDC and SBC campuses. Case managers can arrange in person meetings at PDC as needed.
If you have concerns for a student or yourself. You do not have to make the determination if something does or does not rise to CARE level concerns. If you are unsure, you are always more than welcome to contact a case manager to consult.
CARE Team is not equipped for emergencies. Please contact 911 for emergencies.
A case manager will reach out to you via phone or your student email.
No, the CARE Team members are all experts in their field and university employees who may share information from student records with other campus employees if there is a "legitimate educational interest." Additionally members of the community can share personal observations. If safety is at stake, the campus can also disclose information as needed to prevent harm.