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When to Contact

The CARE Team is not tasked with responding to emergencies. If this is an emergency and you are in need of immediate assistance contact CSUSB Police at  (909) 537-5165 or dial 911.

When to Contact the CARE Team

Contact the CARE team when any individual displays or communicates behavior that causes you concern. Trust your instincts, and ask for help if you have concerns. It is much better to over-report a concern than to ignore a situation or incident assuming it is isolated or unimportant. From mental health concerns to threats of violence the multidisciplinary team responds to all referrals in a thoughtful, professional, and considerate manner. Please, don't wait until the situation deteriorates, instead seek advice early.

You may have concern and should refer to the CARE Team if the individual:

  • Exhibits an abrupt change in performance, behavior or appearance;
  • Demonstrates a pattern of absences from class or activities;
  • Engages in bizarre behavior or seems to be disconnected from reality;
  • Is disruptive and does not follow direction to stop when instructed to do so;
  • Has inappropriate boundaries: Asks for help in dealing with personal issues that are out of your role as a student, faculty or staff member;
  • Exhibits or reports drug/alcohol abuse;
  • Has engaged in behavior that causes you or others to be concerned for safety (e.g. yelling, intimidation, name-calling);
  • Creates a hostile environment in class (others stop attending because of the behavior);
  • Threatens to harm him/herself or others;
  • Writes about committing violent acts;
  • Is consistently angry or depressed.
  • If you feel uncomfortable filling out a referral, please call or e-mail for a consultation. CARE can be reached at CARE@csusb.edu or (909)537-2273

Uncertain about reporting and need advice/consultation?

Contact the CARE Team at CARE@csusb.edu for consultation or call (909) 537-2273 to talk through your concerns and discuss the issues that are making you consider reaching out to the team.