ADA Procedures and Guidelines

Reviewed By: University
Approved By:


CSUSB has a responsibility to comply with ADA regulations for faculty, staff, students and visitors. This responsibility takes the form of reasonable accommodation for individuals with disabilities as well as facility access for persons with disabilities.

The specific management roles and responsibilities for compliance to ADA requirements are identified within this document. These roles are distributed to the following offices and directors who comprise the ADA Management Group:

  • César Portillo
    Associate Vice President of Human Resources and ADA Compliance Officer
    Human Resources Department
  • Dr. Beth Jaworski
    Director of Services to Students with Disabilities
  • Hamid Azhand
    Director of Facilities Planning
  • Jennifer Sorenson
    Director of Facilities Management

An additional role for ADA interface is vested in the Campus Accessibility Advisory Board to the Office of Services to Students with Disabilities. This committee meets to review items of interest and concerns that may arise from students. The committee may also address other matters of broader ADA significance that may affect the general campus community.

The ADA provides an array of regulations and standards for organizations. These are interpreted as requirements to which organizations must comply. In a practical sense, beyond the minimum requirements established by ADA, are desirable environmental conditions and individual expectations. These latter two levels are commonly the ones that come under some type of review by either the Advisory Committee or the ADA Management Group.

Whether or not a specific item within the realm of ADA arises with the Advisory Committee, is directly presented to the Management Group, or arrives at a specific office, the process will consist of the following approach:

  • Identification of the interest, problem or concern.
  • An analysis of the factors involved, including cost and funding sources. * refers to:
  • A review of the alternatives possible, including cost.
  • A response to the originator of the item.
  • Implementation of the solution.
  • Closure of the process.

* Funding for individual applicant and employee ADA reasonable accommodation is addressed in the University budget policy.

The ADA management group will meet, at a minimum, on a quarterly basis to review the campus ADA program and matters related to ADA. Meetings of a priority nature will be arranged, as necessary, to discuss specific items that require a more urgent approach.

On June 30 of each year, the ADA Management Group will review the prior twelve months of ADA activity and prepare a report outlining what ADA related activities have occurred at the University. Each area represented in the ADA Management Group will maintain records of ADA activity that may contribute to the overall campus report. The report will be presented to the Vice President for Administration and Finance for presentation to the President and Vice Presidents.

ADA Management Group Roles and Responsibilities

ADA Compliance Officer and Associate Vice President of Human Resources

The ADA Compliance Officer at California State University, San Bernardino, functions as the designated University official to chair the group and to:

  • Ensure that issues, concerns and complaints that arise in the various distributed areas of the University with designated responsibility for ADA compliance such as SSD, Facilities Services, Parking, and Capital Planning and Development are appropriately addressed within the structure of the University.
  • Ensure that appropriate University resources are identified to promote programs of awareness related to ADA and other disability education.
  • Ensure that appropriate University fiscal resources are identified and made available to provide reasonable accommodation as requested by individuals seeking accommodation.
  • Ensure that every avenue of resolution is pursued by the University to resolve issues, concerns, and complaints.

Director of Services to Students with Disabilities

The Office of Services to Students with Disabilities plays an integral part in ADA compliance at California State University, San Bernardino to ensure that the campus environment provides both physical and programmatic access to individuals with disabilities. To this end, the office is responsible for the following commitments:

  • The SSD Director or designee will regularly attend scheduled meetings of the campus SSD Advisory Board.
  • The Director or designee will provide input to identify existing barriers or necessary accommodations on campus. This will be accomplished by gathering input from students, staff, faculty and visitors.
  • The Director or designee will provide necessary input to determine reasonable solutions to identified barriers, both temporary and permanent.
  • The Director or designee will provide information necessary to prioritize resolution to barriers.
  • The Director or designee will develop and maintain a mechanism to communicate this information to the campus community.

Director of Facilities Services

The Department of Facilities Services is responsible for maintaining the physical aspects of the buildings and grounds of the University. The responsibilities include:

  • Repair and replacement of any building components that may be associated with ADA requirements.
  • Adjusting doors that may not meet the required ADA opening requirements.
  • Grinding sidewalks that may represent restricted access.
  • Ensuring that all replacement parts are ADA approved.
  • Ensuring that all installed products such as pencil sharpeners, bathroom accessories, etc., are installed according to ADA specifications.
  • Ensuring that special tables and chairs in lecture halls are available for students with disabilities according to numbers provided quarterly by SSD.
  • Ensuring prompt repairs to automatic doors and arranging for the addition of automatic doors as funding becomes available to provide additional automatic doors beyond the minimum specifications under ADA.
  • Adding buzzers as funding becomes available.

Director of Capital Planning, Design and Construction

The Department of Capital Planning, Design and Construction administers capital outlay budgets associated with new construction and modification construction. The responsibilities include:

  • Administration of the State and Non-State funded Major Capital Outlay Program, which funds new improvements on campus buildings and grounds. All new project designs are required to be reviewed by DSA to ensure Title 24 compliance, and projects are required to have a budget in excess of $400,000.00.
  • Administration of the State-funded Minor Capital Outlay Program, which funds capital projects with a value between $5,000 and $400,000.00. The program has a goal of spending 20% of the available fund on ADA projects.
  • The Director of CPDC also serves as the Deputy Building Official on campus and one of the responsibilities of this role is to ensure that the campus buildings and grounds are in compliance with the code mandates.