Emergency Notification System
CSUSB has implemented the Blackboard system to allow university administration and the University Police Department the ability to reach all students and staff with time-sensitive information during unforeseen events or emergencies using voice, email and text messaging. During critical situations, CSUSB officials can use the system to broadcast pertinent information and provide details on appropriate response. This information will not be shared with other entities and it will be kept private and confidential. This is used only for CSUSB communication purposes.
There is no charge to subscribe to the service, but call and text messaging fees from cellular phone service providers could apply. Please provide your most current contact information by logging into MyCoyote and add any pertinent phone numbers through the self-service pages. If the information that is already listed is incorrect, please update the information.
Frequently Asked Questions
What is the CSUSB Emergency Notification System?
It is an emergency messaging system that can simultaneously send safety alerts to phones, email addresses, text/SMS and TTY/TDD devices. It will be used only for emergency communication.
Where did you get my contact information?
The emergency notification system uses contact information from your MyCoyote account. Updates can be made by visiting MyCoyote and accessing the self-service pages.
Am I automatically enrolled to receive messages from the Emergency Notification System?
While all faculty, staff and students are automatically enrolled to receive emergency messages, we ask that you log into MyCoyote to confirm your contact information. Please provide all of your current information, including a cell phone, so the university will have more ways to reach you in the event of an emergency. Emergency notification alerts will primarily be used for emergency communication purposes.
What contact data should I provide to CSUSB?
The alert@csusb service will deliver a prerecorded message to the following phone types extracted from MyCoyote: main phone number, home phone number, business phone number, cellular phone number and TDD/TTY device phone number. Campus email addresses will be used for email messages and cellular phone numbers will be used for text messages. The best emergency contact number is probably your cell phone.
How many phone numbers can I put in the Emergency Notification System?
Every faculty, staff and student can list phone numbers in the following fields: a main phone, a cell phone, home phone, business phone and TDD/TTY device. A main number is required and can be any primary phone such as your home or cell. Providing your cell phone is recommended so you can receive safety alerts through a text message and a voice message.
LiveSafe
The LiveSafe App provides students, faculty and staff with a direct and discreet connection to the CSUSB University Police Department (UPD) so that campus goers can easily communicate all safety needs. The safety communication platform allows its users to communicate via text, photos, videos and the user’s precise location for a range of on-campus issues. The App provides a variety of features, including but not limited to: Safe-walk, maps of campus buildings, bus routes and local community information. It is free and can be downloaded on the Apple App Store or from Google Play. Visit the CSUSB Live Safe Mobile Site and enter your number to receive a link to register for LiveSafe.