The Office of Institutional Research (IR) at California State University, San Bernardino is one of the oldest offices on campus. The first director was Dr. James T. Freeman (1967-1969) who was also a professor of Psychology. He was followed by Dr. Robert A. Schwabe (1969-2000), a professor of Computer Science. Dr. Ross T. Moran (2000-2009; assistant director 1989-2000) was the third director of the office. The current director is Dr. Muriel C. Lopez-Wagner (2010-current; assistant director 2001-2008).
We collaborate with the campus community in support of strategic planning, enrollment planning, assessment, and continuous improvement through consultative program design and timely dissemination of reliable information.
Our goals are:
- Provide expertise and support for program design, assessment, and continuous improvement.
- Develop, provide, and maintain timely and accurate institutional data to internal and external audiences.
- Conduct project-based research and analyses.
This office adheres to the Code of Ethics by the Association for Institutional Research. If you have any questions, please feel free to contact Institutional Research firstname.lastname@example.org directly or call 909.537.5052.
Muriel C. Lopez-Wagner is the fourth director of Institutional Research & Analytics at CSUSB. She has been at CSUSB since 2001 and has worked previously at Cal State Long Beach and Pitzer College. Today, as Chief Data Officer and Associate Vice President of Institutional Intelligence, she oversees three offices: Institutional Research & Analytics, Digital Transformation, and Compliance Initiatives. She maintains enrollment projection models for enrollment planning and budget purposes, provides supervision and analytic support to facilitate planning, assessment, policy decisions, resource allocations, and digital transformation, and oversees the ethical use of data on campus. She participates in various committees across campus such as the WSCUC Steering Committee, Assessment Capability Collaborative, Institutional Data Team, Information Security, Graduation Initiative 2025, High Impact Practices, and Student Success Initiative. She received her PhD from Claremont Graduate University in Applied Developmental Psychology.
Tanner Carollo is the Assistant Director. He provides leadership, supervision, and project management support for the Office of Institutional Research & Analytics. Tanner coordinates with other offices and departments to provide discoveries, innovations, communication and strategies for the diffusion of institutional intelligence across campus constituents to advance data informed decision making and improve business processes to support student success initiatives. He received his Ed.D in Educational Leadership from California State University, San Bernardino.
Akira Kanatsu is the Senior Research Analyst. He conducts data analyses and writes reports in support of assessment, planning, enrollment management, policy formation, decision-making, accreditation, and internal and external reporting. He supports departmental self-studies, develops forecast/prediction models, builds and maintains custom dashboards, constructs and maintains research database, creates and distributes surveys, trains graduate research assistants, and fulfills ad hoc requests. He received his PhD from University of California Riverside in Developmental Psychology and a Bachelor’s degree in Psychology from California State University, Northridge.
Mariela Monge is a Research Technician. She is responsible for data mining, reporting, warehousing, and management. In addition, she performs statistical analyses and writing summaries in support of planning, enrollment management, policy formation, decision-making, and accreditation. Mariela received a B.A. In Psychology from San Diego State University and is expected to receive an M.S. in Industrial Organizational Psychology from California State University, San Bernardino.
Andrew Montgomery is a Research Technician at the Palm Desert Campus. He is responsible for conducting data mining, reporting, analyses, and writing summaries in support of planning, enrollment management, policy formation, decision-making, and accreditation. He also generates reports for internal and external surveys, local, state and federal reporting and information requests. Andrew received an M.S. in Industrial and Organizational Psychology from California State University, San Bernardino.
Sharon Shalini Tewari is a Research Technician. She is responsible for development and maintenance of dashboards and reports, preparing data for use in Enterprise BI platforms, developing extracts and customs scripts. She also participates in the development and deployment of components and infrastructure supporting Enterprise BI platforms. She received an Engineering degree in Electronics & Communication from SRM University in India and an MBA in Business Intelligence & Marketing from California State University, San Bernardino.
Pamela Moses is the Organizational Change Facilitator. She promotes continuous improvement assessment within the Divisions of Information Technology Services, Administration and Finance, University Advancement, and the President’s Office. She provides professional development and support to foster improvement and enhance institutional effectiveness. In partnership with other assessment leaders in Academic Affairs and Student Affairs she is responsible for professional trainings focused on program design and data-driven program improvement and for aligning assessment efforts across the university. She received her Ph.D. in Experimental Psychology and Cognitive Science from the University of California, San Diego and has over 15 years of experience in research and evidence-based practices.
Monica Villarruel serves as the Administrative Support Coordinator for the offices of Institutional Research & Analytics and Compliance Initiatives. She maintains the general function of the office, coordinates events and workshops, and is the main contact for surveys from college publishers. Monica received her B.A. degrees in Spanish Literature and Spanish Language from California State University, San Bernardino and has over 15 years of administrative support experience at CSUSB.