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Meet the Team

Muriel C. Lopez-Wagner
Assistant Vice President for Institutional Effectiveness and Director of Institutional Research

Email: muriel.lopez-wagner@csusb.edu
Phone: 909-537-5052
Office: Admin 170

Muriel C. Lopez-Wagner is the fourth director of institutional research at California State University, San Bernardino (CSUSB). She has 18 years of experience in research, 14 of which has been with California State University, San Bernardino, Office of Institutional Research. As Assistant Vice President for Institutional Effectiveness and Director of Institutional Research, she maintains enrollment projection models for enrollment planning and budget purposes, provides supervision and analytic support to facilitate planning, assessment, policy decisions, resource allocations, and creation of dashboards. She participates in various committees across campus such as Institutional Data Team, Student Success Initiative, High Impact Practices, CSU Graduation Initiative,  and Growing Inland Achievement. She received her PhD from Claremont Graduate University in Applied Developmental Psychology, a Master’s degree in Lifespan Developmental Psychology from California State University, San Bernardino, and a Bachelor’s degree in Psychology from University of Hawaii at Hilo.

 

Tanner Carollo
Assistant Director of Institutional Research

Email: tanner.carollo@csusb.edu
Phone: 909-537-3066
Office: Admin 178

Tanner Carollo is the Assistant Director of Institutional Research at California State University, San Bernardino. He designs and maintains the university dashboards, coordinates with various offices to translate business requirements into data tables and queries, and supports data informed decision making through analysis and interpretation. Tanner produces data for external reporting mandates, plans and develops research projects, conducts and oversees survey research, and supervises graduate students. He received an M.A. in Experimental Psychology from California State University, San Bernardino.

Joanna Oxendine
Institutional Effectiveness Associate

Email: joanna.oxendine@csusb.edu
Phone: 909-537-3750
Office: Admin 176

Joanna Oxendine is the Institutional Effectiveness Associate. She is responsible for facilitating assessment of student learning outcomes in co-curricular programs, assessment of operational outcomes, satisfaction, student learning, and developmental outcomes. She is responsible for designing and managing mechanisms and methodologies for the collection and analysis of data for use in institutional decision-making, planning, and programmatic change in support of those units seeking assistance. Joanna’s assessment background comes from her experience as a K-12 teacher where she created and implemented assessment plans for reading and writing programs and differentiated instruction for language arts and social studies. She received an M.A. in Education in Literacy Studies from the University of North Carolina at Chapel Hill.

 

Akira Kanatsu
Research Analyst

Email: akira.kanatsu@csusb.edu
Phone: 909-537-7067
Office: Admin 173

Akira Kanatsu is a Research Analyst.  He writes reports to summarize statistical findings in support of assessment, planning, enrollment management, policy formation, decision-making, accreditation, and internal and external reporting.  He conducts statistical analysis, departmental self-studies, creates and distributes surveys, trains graduate research assistants, and fulfills ad hoc requests.  He received his PhD from University of California Riverside in Developmental Psychology and a Bachelor’s degree in Psychology from California State University, Northridge.

Mariela Monge

Mariela Monge
Research Technician

Email: mariela.monge@csusb.edu
Phone: 909-537-4403
Office: Admin 171

Mariela Monge is a Research Technician. She is responsible for data mining, reporting, warehousing, and management. In addition, she performs statistical analyses and writing summaries in support of planning, enrollment management, policy formation, decision-making, and accreditation. Mariela received a B.A. In Psychology from San Diego State University and is expected to receive an M.S. in Industrial Organizational Psychology from California State University, San Bernardino.

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Andrew Montgomery
Research Technician

Email: andrew.montgomery@csusb.edu
Phone: 909-537-3364
Office: Admin 177
 

Andrew Montgomery is a Research Technician. He is responsible for conducting data mining, reporting, analyses, and writing summaries in support of planning, enrollment management, policy formation, decision-making, and accreditation. He also generates reports for internal and external surveys, local, state and federal reporting and information requests. Andrew received an M.S. in Industrial and Organizational Psychology from California State University, San Bernardino.

Monica Villarruel
Administrative Support Coordinator

Email: monica.villarruel@csusb.edu
Phone: 909-537-5052
Office: Admin 170

Monica Villarruel serves as the Administrative Support Coordinator for Institutional Research. She maintains the general function of the office, coordinates events and workshops, and prepares travel arrangements. She creates and distributes online surveys and is the main contact for surveys from college publishers. Monica received her B.A. in Spanish Literature and Language from CSUSB in the Spring of 2004, and has over 10 years of administrative support experience at CSUSB.