Main Content Region

Meet the Team

The Office of Institutional Research (IR) at California State University, San Bernardino is one of the oldest offices on campus.  The first director was Dr. James T. Freeman (1967-1969) who was also a professor of Psychology.  He was followed by Dr. Robert A. Schwabe (1969-2000), a professor of Computer Science.  Dr. Ross T. Moran (2000-2009; assistant director 1989-2000) was the third director of the office.  The fourth director was Dr. Muriel Lopez-Wagner (2010-2021; assistant director 2001-2008). The current director is Dr. Tanner Carollo.

We collaborate with the campus community in support of strategic planning, enrollment planning, assessment, and continuous improvement through consultative program design and timely dissemination of reliable information.

Our goals are:

  1. Provide expertise and support for program design, assessment, and continuous improvement.
  2. Develop, provide, and maintain timely and accurate institutional data to internal and external audiences.
  3. Conduct project-based research and analyses.

Our Mission and Goals

This office adheres to the Code of Ethics by the Association for Institutional Research. If you have any questions, please feel free to contact Institutional Research directly or call 909.537.5052.

Our Team

Tanner Carollo, Ed.D.
Chief Data Officer and Director

Phone: 909-537-3066
Office: Admin 170

Tanner Carollo is the is the Chief Data Officer and Director. He facilitates conversations in data governance, data strategy expansion, ethical data use, and data quality and provides leadership, supervision, and project management support for the Office of Institutional Research & Analytics. Tanner coordinates with other offices and departments to provide discoveries, innovations, and strategies for the diffusion of institutional intelligence across campus constituents to advance data informed decision making, resource optimization, program quality and improve business processes to support student success initiatives. He received his Ed.D in Educational Leadership from California State University, San Bernardino.

Mariela Monge

Mariela Monge, B.A.
Senior Research Analyst

Phone: 909-537-4403
Office: Admin 171

Mariela Monge is a Senior Research Analyst. She is responsible for data mining, reporting, warehousing, and management. In addition, she performs statistical analyses and writing summaries in support of planning, enrollment management, policy formation, decision-making, and accreditation. Mariela received a B.A. In Psychology from San Diego State University and is expected to receive an M.S. in Industrial Organizational Psychology from California State University, San Bernardino.

Andrew Montgomery

Andrew Montgomery, M.S.
Senior Research Analyst

Phone: 909-537-8165
Office: RG-203L

Andrew Montgomery is a Senior Research Analyst at the Palm Desert Campus. He is responsible for conducting data mining, reporting, analyses, and writing summaries in support of planning, enrollment management, policy formation, decision-making, and accreditation. He also generates reports for internal and external surveys, local, state and federal reporting and information requests. Andrew received an M.S. in Industrial and Organizational Psychology from California State University, San Bernardino.

Sharon Shalini Tewari

Sharon Tewari, MBA
Research Technician

Phone: 909-537-3364
Office: Admin 176

Sharon Shalini Tewari is a Research Technician. She is responsible for the development and maintenance of dashboards and reports. She conducts data mining, reporting, analyses, and writing summaries in support of planning, and enrollment management. Generates statistics for external surveys and information requests. She received an Engineering degree in Electronics & Communication from SRM University in India and an MBA in Business Intelligence & Marketing from California State University, San Bernardino.

Pamela Moses

Pamela Moses, Ph.D.
Organizational Change Facilitator

Phone: 909-537-3750
Office: Admin 177

Pamela Moses is the Organizational Change Facilitator. She promotes continuous improvement assessment within the Divisions of Information Technology Services, Administration and Finance, University Advancement, and the President’s Office. She provides professional development and support to foster improvement and enhance institutional effectiveness.  In partnership with other assessment leaders in Academic Affairs and Student Affairs she is responsible for professional trainings focused on program design and data-driven program improvement and for aligning assessment efforts across the university. She received her Ph.D. in Experimental Psychology and Cognitive Science from the University of California, San Diego and has over 15 years of experience in research and evidence-based practices.  


Monica Villarruel

Monica Villarruel, B.A.
Administrative Support Coordinator

Phone: 909-537-5089
Office: Pfau Library 2006

Monica Villarruel serves as the Administrative Support Coordinator for the offices of Digital Transformation, Institutional Research & Analytics, and Compliance Initiatives. She is the office manager, maintains the website, and coordinates events and workshops. Monica received her B.A. degrees in Spanish Literature and Spanish Language from California State University, San Bernardino and has over 15 years of administrative support experience at CSUSB.