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Coyote PLUS Programs - Tutoring Office

CSUSB Tutoring Center

Accessing Online Tutoring
Summer 2020, June 24 - July 27

Peer tutoring is available online for the Summer 2020 quarter. The CSUSB Tutoring Center will be using a combination of three platforms to provide tutoring services to you. The following is a description of each to clarify how they will be utilized.

Tutor Matching Service (TMS): Tutor Matching Service is the site you will use to find and select the tutor you would like to make an appointment with. TMS is typically a paid service, but our tutors will be free of charge to you. You will be required to create an account to access the TMS services.

GoBoard: GoBoard is a virtual whiteboard where you and the tutor will interact in real time. You will be able to see and hear one another and draw and view data, problems, and questions on the same whiteboard. You do not need to register for GoBoard. Once you book an appointment, you will be sent a link to your student e-mail to join the tutoring session.

Discord: Discord is a group chat app. The Tutoring Center will use Discord as a bulletin board to make announcements about active tutoring sessions that students may join. You will need to open a Discord account to view and send messages.

Please thoroughly read the procedures on how to book an online tutoring session.

To make an online appointment:

  1. Go to https://tutormatchingservice.com/csusb (Tutoring Matching Service) on your laptop, tablet, or phone. You may also download the Tutoring Matching Service app to make future appointments. The app is available for both Android and Apple phones. Be sure to use your school e-mail address.
  2. Sign up for a Tutor Matching Service account if you do not have one. Be sure to use your school e-mail address.
  3. On the left side of the screen, type in “CSUSB” and select “California State University-San Bernardino (CSUSB)” from the dropdown menu. This will automatically list any tutors available from CSUSB.
  4. Scroll through the tutors to find a tutor that can assist you with the subject you need help with. The Tutoring Center tutors are listed as “Free.”
  5. Once you find a tutor, select “View Tutor.”
  6. Scroll down and check the tutor’s availability and click “See Calendar.”
  7. You may select an hour block on the tutor’s calendar by clicking the cursor on the start time and dragging down for a one hour block. Note: If another student has booked an appointment on the online calendar, it will no longer be visible to you, but you may still join the tutoring session. See the section, What To Do If The Appointment Time You Want Is Already Booked, down below.
  8. Once you have selected your appointment time, scroll to step 2 and select the subject and specific course. Please provide any details for what you would like to discuss with the tutor in the description box.
  9. Skip Step 3 “Payment Method” and click “Book Tutor.” It may take a moment to process, but you will then have your booking confirmed.
  10. Under your confirmation, you will be provided with a “Receipt” which lists your tutoring location on GoBoard, which is a virtual whiteboard. You will also receive an e-mail confirmation of your appointment.
  11. When it is time for your scheduled appointment, click the GoBoard link, which was given to you in your e-mail confirmation. You may enter the GoBoard virtual whiteboard early and wait for the tutor to join you for the appointment. Please do not keep the tutor waiting for longer than 5 minutes after your scheduled appointment time.
  12. After your GoBoard session is complete and you exit out of your appointment, you will receive a pdf transcript of the entire session through your campus e-mail.

What To Do If The Appointment Time You Want Is Already Booked

There is still a way for you to join a booked appointment!

If a tutor’s appointment time is booked on their online calendar, it will no longer be visible to you. However, you may check their full schedule below. If you see a time on this page that does not appear on the tutor’s Tutor Matching Service calendar, it means the time has been booked.

When booking through Tutor Matching Service, only one student can book a date and time, but up to 4 students can join a tutor in an online appointment in the virtual whiteboard (GoBoard). When a tutor is scheduled to tutor, the tutor will post the link to their appointment in a Tutoring Center chat room via Discord.

You will need to sign up for a Discord account and join CSUSB Tutoring at: https://discord.gg/zdZTpTa. Here you will be able to view chat rooms for each subject area we tutor. Select a subject like #chemistry or #math and you can view any messages from the tutors and they will include live links to tutoring sessions currently going on.

If you have any questions, you may e-mail David Reyes at djreyes@csusb.edu.

Accounting -

Accounting Schedule 

Sorry, there currently is no tutoring scheduled for this subject.

Biology - Summer 2020

Biology Schedule

Ceja, Maria: 100, 223

     M       12:00 p.m. – 3:00 p.m.
     T        1:00 p.m. – 5:00 p.m.
     Th      11:00 a.m. – 3:00 p.m.

Chemistry - Summer 2020

Chemistry Schedule

Navarette, Margarita: 215 
     M       1:00 p.m. – 4:00 p.m.
     T        10:00 a.m. – 1:00 p.m.
     Th      1:00 p.m. – 4:00 p.m.
     F        11:00 a.m. – 2:00 p.m.

Noer, April: 215
     M/Th 
 9:00 a.m. – 12:00 p.m.                    
     T/W   12:00 p.m. – 3:00 p.m.

Rivas, Jose: 215
     M       
6:00 p.m. – 8:00 p.m.
     T        5:00 p.m. – 8:00 p.m.
     W       5:00 p.m. – 9:00 p.m.
     Sat     12:00 p.m. – 2:00 p.m.

Economics - Summer 2020

Economics schedule

Zakher, Edward: 200
     M/W  
12:00 p.m. – 3:00 p.m.
     T/Th  12:00 p.m. – 2:00 p.m.

Finance -

Finance Schedule

Sorry, there currently is no tutoring scheduled for this subject.

Mathematics - Summer 2020

Mathematics tutoring schedule

Montejano, Marisol: 110, 111, 120, 211, 212, 213, 251
     M/T                  
6:00 p.m. – 9:00 p.m.
     W/Th                 5:00 p.m. – 8:00 p.m.
     Sat                   10:00 a.m. – 1:00 p.m

Ona, Jack: 110, 111, 120, 211, 212, 213
     TBA

Mathematics 115 -

Mathematics 115 schedule

Sorry, there currently is no tutoring scheduled for this subject.

Physics - Summer 2020

Physics Schedule 

Rivas, Jose: 100
     M       
5:00 p.m. – 8:00 p.m.
     W       5:00 p.m. – 9:00 p.m.
     Sat    10:00 a.m. – 2:00 p.m.

Study Skills Help - Summer 2020

Study Skills

Receive assistance with note-taking, test-taking, time management, and general study habits.
Appointments are available.
Please email djreyes@csusb.edu