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Security Alarm Policy

Security Alarm Policy

Reviewed By: Administrative Council on
Approved By: President Karnig on

Responsible Department:
New alarms: Physical Planning and Development, 909/537-5136
Maintenance of existing alarms: Physical Plant, 909/537-5166


Over the last ten years, the University has more than doubled the building capacity on campus and has equipped those buildings with millions of dollars of electronic and academic equipment. In order to safeguard this investment in equipment, a large number of security alarms have been installed.

The purpose of this policy is to coordinate and control the installation, monitoring, response, and maintenance of security alarms.


The building electronic security alarm system at CSUSB is defined into the following five (5) categories: Emergency, Intrusion, Surveillance, Panic, and Temporary. It does not apply to the fire alarm system typically installed as a part of the building construction.

  • Emergency
    Emergency alarms are installed in locations that may have life-threatening, medical or other situations that require immediate police or fire response. Installation of this type of alarm is limited to areas where the use of the alarm is controlled by authorized personnel.
  • Intrusion (Motion or Contacts)
    Intrusion alarms are used to detect entry into an area during specified hours by unauthorized persons. This protection may be used in conjunction with the panic button to provide 24-hour coverage of critical areas.
  • Surveillance
    Video surveillance equipment may be used in conjunction with or independently from other alarm devices to record pedestrian traffic and/or access to campus facilities, and will be used in compliance with legal requirements.
  • Panic Button
    Panic buttons are reserved for use by cashiering points, areas where money is handled, and critical office areas. They are designed to be activated when a hold-up takes place or when a threat of violence is directed toward an individual employee of the University.
  • Temporary
    Temporary alarms will be used at the discretion of the CSUSB Public Safety Department. A temporary alarm is portable and can be used for immediate short-term protection in any of the above categories.

Installation of Security Alarms

A process has been implemented to assure that new alarms meet applicable codes and standards and can be monitored by the campus Public Safety Department. The departments listed below are assigned the following responsibilities:

  • Physical Planning and Development
    • System design, equipment lists, and bid specifications
    • Review of equipment, hardware assessment, and compliance
    • Coordination of installation and performance testing of third-party systems
    • Installation and construction logistics and scheduling coordination
    • Verification of vendor compliance with local/ state/ university/ applicable building codes
  • Administrative Computing and Telecommunications

    • Review of system design, equipment lists, and bid specifications

    • Review of equipment, hardware assessment, and compliance

    • Coordination of monitoring and compliance with telephone or radio communication rules and regulations

    • ACT installation/construction and coordination service

  • Physical Plant

    • Review of system design, equipment lists, and bid specifications

    • Review of equipment, hardware assessment, and compliance

    • Coordination of monitoring and compliance with Physical Plant utility infrastructure rules and regulations

    • Coordination of basic contracted maintenance and/or repair functions through the established work request process

  • Procurement Services (University or CSUSB Foundation)

    • Bid specifications and processes

    • Bid assessment and acquisition services

    • Vendor and contractual obligations

    • Compliance requirements and services

  • Public Safety Department

    • Security assessment, review, and recommendations

    • External consultants and security services availability

    • Public Safety Department monitoring and protocol standards

    • Relationships with third-party organizations and individuals

    • Public Safety Department hardware/software interface requirements

Within a broad context, the University departments are charged to work in concert to achieve the following University security objectives:

  • Providing a centralized core of expertise and consistent responses to departments, program centers and others in electronic security design and development.
  • Establishing and maintaining an institution-wide perspective which supports the integration of decentralized security systems as part of a centralized resource.
  • Ensuring that the acquired systems are of quality products, designed and functioning to meet security objectives with longevity in mind.
  • Providing technical procedures, standards, monitoring processes and coordination for managing the design, acquisition and construction of security systems.
  • Establishing operational procedures and protocol for monitoring and responding to an 'alarm' condition whether reported locally or remotely via a third-party service bureau.
  • Establishing operational procedures and protocol for accessing alarmed areas in support of routine maintenance and emergency repair operations.

The Process

The design and implementation of an electronic security system can vary dramatically. Each system is therefore customized to meet the specific objective of the program or department. To assist in defining these objectives and the design process, the initiating department shall obtain authority from the Division Vice President, who will then forward the request to the Public Safety Department. An assessment of the requesting department's security concerns will be conducted by the Public Safety Department, and an appropriate security option will be recommended, as described under 'Types of Alarms.' Unique applications may also require engaging a security consultant, at the expense of the requesting department. Recommendations reached by the Public Safety Department, the initiating department, and consultant shall represent a proposal requiring approval by the requesting department's and/or the senior administrators of the program units.

Should the department or program unit decide to implement the proposal, the Division Vice President shall forward the request and project funding sources to Physical Planning and Development (PP& D) for system design development, equipment list, bid specifications, and projected cost. Funding for the ongoing repair and maintenance of the installed system must be identified prior to approval and installation of the system. PP& D shall coordinate with the departments of Public Safety, Physical Plant, and ACT for the design reviews, hardware assessments, confirmation of campus infrastructure connectivity, and protocol for gaining access to the areas when necessary to support ongoing operations.


Currently no funds are budgeted for the design, maintenance, or installation of alarms. As no funds have been budgeted for these purposes, requesting and user departments will be responsible for their own expenses associated with alarms.

Alarms located on the CSUSB campus will be monitored by the CSUSB Public Safety Department at no charge to the user departments. Alarms located off campus (e.g., Coachella Valley Center) will require monitoring by contract and the department using the alarm will be responsible for the monitoring fee.