I expected my reimbursement via direct deposit, but I received a check – what happened?

I expected my reimbursement via direct deposit, but I received a check – what happened?

• If this is the first payment via direct deposit, and if any of the information provided is not correct (either on the form or in the system), the bank will reject the payment and Accounts Payable will investigate to take corrective action. In the meantime, it may be necessary to issue a check until the problem is resolved.
• If a bank or bank account is changed and Accounts Payable is not notified in a timely manner, the direct deposit may be rejected and it becomes necessary to reimburse via check.
• If system (internal or external) problems occur at the time the direct deposit pay cycle is run, it may be necessary to issue payment via check.