How do I return an item?

Check package tracking details for your order through the Staples Advantage website. Coordinate returns shipped by DYNAMEX through the website by clicking on the Return an Item button under Orders on the Dashboard page. See the "Returns" document for additional information. Have the item available for pickup by the Staples Advantage driver.

For items noted as shipped by a carrier other than DYNAMEX such as UPS, contact customer service directly at 877/826-7755. Have your order information available. The customer service representative will provide you with return instructions.

If you need to replace the returned item, you will need to place a new order.