What is an "Ombuds"?

"Ombuds' is the shortened, generally Americanized form of the term "Ombudsman." Here, the term "ombuds" refers to the designated Ombuds who provides problem-solving resources to the CSUSB campus community.

The term "Ombuds" is broadly understood to refer to a person who, acting in an impartial capacity, is appointed to help resolve complaints ("What is an Organizational Ombuds?"). In North America and Europe, the role has evolved, especially in recent years, into many different forms with different missions and practice standards. Most Ombuds who work in US-based academic settings are "organizational" Ombuds, and work to address concerns and problems of their constituencies using informal means. Many Ombuds, including the CSUSB Ombuds, practice according to the International Ombuds Association Code of Ethics and Standards of Practice.