PART IX – COMMENTS/SUGGESTIONS

Answer

QUESTIONS: Explanations or clarifications of the above policies should be directed to a staff member.
CUSTOMER COMMENTS: Members wishing to express a concern, suggest an improved service or praise an employee are strongly encouraged to speak to Recreation & Wellness employee and/or complete a comment card. These forms are located throughout the SRWC. These cards are collected, and answered as quickly as possible. Comments may also be made at the Recreation & Wellness website.
COMPLAINTS: Recreation & Wellness members and guests are encouraged to complete a comment card or visit the Recreation & Wellness website to file a complaint concerning staff or programming.

Section Access