How does the DOR Counselor get the CSUSB Grant award letter information?

The DOR counselor cannot retrieve a copy of the student's grant award letter, unless the student authorizes it. The student's been instructed to provide the (DOR) counselor with the item necessary to evaluate their DOR file. In order for the student to retrieve a copy of his/her grant award letter, they must go to http://finaid.csusb.edu and click on 'Check Status' under 'My Financial Aid'. Once they have downloaded the grant award letter, they then proceed to 'Download' forms under 'Bulletin' to download the 'DOR Info Exchange' form. Both grant award letter and DOR Info exchange form is to be provided to the DOR counselor for evaluation.