IT-Governance: January 2017

Distributed Technology Services Updates and Presentation

The goal of the Distributed Technology Services (DTS) is a collaboration of alliances consisting of college technical services. This area received a presentation from David Nimri.

Information Security Updates

Dr. Javier Torner, guest, discussed confidential issues.

Exploration of New Generation of Technologies to assist with Student Success

Currently we are exploring new types of technologies within the area of artificial intelligence (i.e. Alexa from Amazon-students would be able to ask FAQs). Every office has peak times and shared examples of questions students commonly ask, getting FAQs being answered in real time- on an as needed basis- condensing response times. Doug stated Intelliresponse from Toronto offers this type of service but it will be further looked at. Looking at a mobile app called 1 touch graduation – where the student will receive a text asking, “do you want to graduate?” and if the answer is yes it will take them step-by-step through the graduation process.