GSuite - Username Conflicts between University and Personal Google Accounts

Personal Google accounts created using email addresses like username@csusb.edu (typically created before November 2013) will conflict with the Cal State San Bernardino's GSuite domain, which also uses @csusb.edu email addresses.When the conflict occurs, you'll receive an error like Google doesn't recognize your email address or There are two existing Google Accounts for username@csusb.edu. Which account do you want to use?What should I do if I encounter a conflict?

  1. Sign-in using the temporary gtempaccount.com username provided by Google the next time you sign in.  From the Google document related to conflicting personal and university accounts:'... the next time the user signs in to their personal account, they're asked to change the email address associated with that account. They have the following options:Rename the personal account with a new Gmail address.Rename the consumer account with a non-Gmail address that the user already owns.Sign in with a temporary username that Google provides (for example, jane%mydomain.com@gtempaccount.com).'
  2. Migrate University-related data from your personal data to your campus account.Specifics on the migration are published by Google under Transfer content to your work or personal account 

See Also:Indiana University's knowledge base regarding conflicting personal Google accounts