Meet The Team

Fred McCall, Ph.D


Assistant Dean

Fred joined OSE in September of 2016 and provides leadership to the OSE team.  Fred graduated with a Bachelors of Arts from Bowling Green State University, Masters of Science from the University of Tennessee and PhD from Indiana University.  Fred brings over a decade of experience working with student organizations, fraternities and sororities and leadership development programming.  Fred is an advocate for students and passionate about their holistic development, mentorship, and self-efficacy.  Fred is an Ohio native and enjoys the beach, movies, and live music.   

Jackie Gardner

Jackie Gardner

Senior Student Engagement Coordinator-Pan Hellenic Council & Interfraternity Council

Jackie Gardner joined the Office of Student Engagement in November of 2017. She received her BS at Georgia Southern University in Biochemistry and Masters of Science at the University of Tennessee in College Student Personnel.  Jackie is a proud member of Kappa Kappa Gamma Women’s Fraternity and is passionate about reading, fitness and all things Disney.  She brings 4 years of experience working with fraternities and sororities, leadership development and large scale event planning for students. Jackie is committed to a student-centered advising approach and supporting students in authoring their own college experience. She directly oversees the Interfraternity Council and Panhellenic Council.

Michelle Jalali

Michelle Jalali

Student Engagement Coordinator-NPHC, USFC, and Multicultural Orgs

Michelle joined the Office of Student Engagement in October of 2018. She is originally from Toronto, Canada and grew up in Ft. Lauderdale, Florida. She received her Bachelor of Arts in Public Relations with a Business Certificate from the University of South Florida. After completing her Masters of Science in College Student Affairs from Nova Southeastern University, she plans to begin on her doctorate. She brings personal and professional experience in large and small scale programming, Greek life, and leadership. She has a passion for initiatives focused on diversity and inclusion and takes pride in serving as an advocate for her students. Michelle directly oversees multicultural clubs and organizations, the National Pan-Hellenic Council, and United Sorority and Fraternity Council.

Jane Rodriguez

Jane Rodriguez

Student Engagement Coordinator-Clubs & Organizations

Jane joined the Office of Student Engagement in June of 2018. Jane uses she/her/hers pronouns and comes to us from Miami, FL where she completed her Bachelors of Science in Hospitality Management from Florida International University. Jane then earned her Masters of Science in Higher Education from Florida State University. She has a passion for working with student organizations and helping students develop both personally and professionally. As a proud Cuban-American, she has also developed a passion working with Hispanic/Latinx students and their leadership development. Jane loves to travel, go to the movies, and hang out with friends and family.

Dion Webb

Dion Webb

Student Engagement Coordinator-Commuter Students & National Student Exchange Program

Dion joined the Office of Student Engagement in July of 2017. He graduated from the University of Cincinnati with a Bachelors of Science in Paralegal Studies and a Journalism Certificate. Dion then earned his Masters of Art from the University of Central Florida in Higher Education Policy Studies. His passion is with student involvement and programming, as evidenced by over 5 years of experience. He is committed to student success and loves working closely with students on their growth and development.  Dion enjoys both watching and playing basketball (go Lakers). He also loves attending music concerts and going to the movies. Originally from Ohio, Dion has always desired to live on the West Coast.

Dana Franklin

Administrative Support Assistant

Dana joined Office of Student Engagement in April of 2014. She came to CSUSB with 10 years of professional experience in the auto industry; giving her a strong sense of the importance of customer satisfaction. Dana enjoys translating that emphasis to the CSUSB campus community whom she has the opportunity to work with every day. Dana makes it her priority to provide a helpful and positive experience to all students, staff, faculty, and off campus guests that visit Office of Student Engagement. Dana provides administrative support to Office of Student Engagement staff as well as student programs including student organizations, Greek life, Commuter/Transfer programs, and campus events. She is also excited to support the campus wide use of the student involvement platform Coyote Connection. Her favorite part of her role here at CSUSB is having the opportunity to watch the student’s growth through-out their academic and co-curricular journey and having the opportunity to support that success in any way she can. 

Dana considers herself a true “Cali” girl, in which she is proud to say she was born and raised! She loves cheering for her daughter at her soccer and softball games and going for walks with her children and their little Yorkie Angel.

Crystal Henderson

Financial Management Specialist

Crystal provides financial management guidance and support to students, faculty and staff for University Clubs and Organizations.  She comes from the Administration and Finance Division for the past 11 years, 10 of which were with University Enterprises Corporation and the later in the Accounting Office of CSUSB.  She has over 30 years of experience working in accounting and office related fields. 

Crystal loves working with the clubs and people in general.  She gets the best of both worlds, accounting; reconciling accounts and clubs; working with people.  She absolutely loves the many conversations she has had with the club officers about their future endeavors and their life in general.  She has been nominated for the Presidents Outstanding Employee Award and has received the Administration & Finance Division STAR employee award.

Anyone who knows Crystal, knows that she loves people, her family, the beach, to laugh and Michael Buble! Not necessarily in that order!

Iman Forte

Graduate Assistant 

Iman joined the Office of Student Engagement as a graduate assistant in April of 2019. She graduated from UC Riverside with a Bachelor of Arts in Liberal Studies. She is currently a graduate student at the California Baptist University pursing a Master of Science in Higher Education Leadership and Student Development. After completing her program, she plans on working in campus ministry at a historically Black college or university. Iman is passionate about cultivating leadership and personal development among students. She enjoys going to concerts, reading, and blogging. 

Mia Robles

Student Assistant

Major: Psychology

Class Standing: Junior

Involvement: American Medical Student Association