Cancelation and Transferring Policy
All trips must be paid in full at time of enrollment. To cancel your participation, you must contact (909) 537-BFIT. Failure to contact CSUSB Recreation and Wellness at least 72 hours in advance will result in a 100% loss of fees or a fee equal to the trip's value. 72 hours to 7 days will result in a 25% cancelation fee or a fee equal to 25% of the trip's value, minimum $10. Cancelations more than 7 days will result in a full transfer of fees or a refund minus a $10 processing fee. You will also be responsible for any non-refundable fees incurred due to your cancelation. Transferring trips/programs constitutes a cancellation and is subject to the aforementioned policy Transfers must occur at the time of trip cancellation. Trip values can be found on our website. All refunds are by check and take 4-6 weeks to process.