Frequently Asked Questions
The Orientation program for new undergraduate students (both first-year and transfer students). At Orientation, you will have an opportunity to meet other new students, discuss academic choices with advisors, explore majors and career options, get a feel for life on campus, introduce you to campus resources and get acquainted with Cal State San Bernardino. Orientation provides you with key resources and tools to help ease the transition into the CSUSB community and prepare you for life as a Coyote.
All new undergraduate students are REQUIRED to attend Orientation in order to register for classes. A Orientation hold is put on a student's account until they have successfully completed Orientation.
Orientation provides each student an opportunity to get all of the questions answered and feel comfortable with the expectations that will be required here at CSUSB. Also, CSUSB's faculty, staff, and administrators want to welcome you to the best time of your life!
Once you have paid your $100 confirmation deposit to CSUSB, you will be able to sign up for Orientation. You will log onto your MyCoyote portal to register for Orientation session date, pending that there is space available in a particular session. Registration for transfer students opens in March and Orientation registration for first-year students opens in April.
The "SOAR Hold" is an advising hold that will be removed AFTER you attend Orientation. If you have attended Orientation and the hold is still active on your account, please contact the Orientation and First Year Experience office at (909) 537-5233.
The Orientation registration system does not allow you to make changes on your own. To change your Orientation registration, send an email to firstname.lastname@example.org with your name, Coyote ID number, your Orientation date and the date you would like to change to. There will be a $25.00 fee for changing your date more than once. Please note that changing into another Orientation session date is contingent upon that session having space available.
It is not required for parents / family members to attend Orientation with you, however we do have a family orientation program just for them. We strongly encourage family members to attend our Parent and Family Orientation. This is a good time to learn about resources available at CSUSB to help families support their students. Your family can also learn about Parent and Family Orientation and special events just for them by visiting the Parent Family Orientation page. Parent and Family Orientation is only offered concurrently with our first-year orientation program.
All newly admitted undergraduate students will be charged a $69.59 mandatory Orientation fee, which will appear on your student account after class registration. All first-time
freshmen attending San Bernardino or Palm Desert Orientation sessions will be charged an additional $85 service fee for a total of $154.59 for the 2-day program. ($69.59 mandatory fee, $85 services fee).
For more information on the fees associated with Orientation, please see the SOAR Fee Policy page.
Orientation fees are non-refundable. If you do not attend the required sessions, you are still responsible for paying the fee. You will also be charged a no-show fee should you miss your scheduled date in the summer. For more information on the fees associated with Orientation, please see the SOAR Fee Policy page.
During Orientation, you will receive advising so that you can register for classes. Transfer students will register during their scheduled appointments through MyCoyote. First-year students will register for classes during their Orientation session.
The First-Year Seminar is mandatory for all UNDECLARED first-year and it is HIGHLY recommended for ALL new students. The students who complete this course have a higher continuation rate for the following academic year than the university's overall rate.
You must be present for the entire Orientation session. Transfer Orientation is a one-day program while our first-year is a 2 day, overnight experience. Please select your Orientation session carefully and plan accordingly for work, childcare, vacations and other conflicts.
If extenuating circumstances make it impossible for you to attend any of the scheduled sessions, please contact us at email@example.com. However, this is college and we expect you to make this a top priority! Only extenuating circumstances will be reviewed.
Orientation is only for admitted CSUSB students; guests are not permitted due to space availability.
Final documents such as transcripts are due in the Admissions Office by July 1 for the fall quarter. For the Winter and Spring quarters, please contact the Office of Admissions at (909) 537-5188 for final document deadlines.