Complaint Reference Chart
This chart lists out the various categories of complaints and the department, or individual, which handles it.
| Nature of Complaint | Who is bringing the complaint to your attention? | Who/what is the complaint filed against | Action |
|---|---|---|---|
| Sexual Assault/Intimidation/Threat to safety | Anyone | Anyone | Contact the University Police Department dispatch (non-emergency) at 909-537-7777; IF EMERGENCY DIAL 911 |
| Discrimination, Harassment or Retaliation based on gender or sexual orientation* | Anyone | Anyone | Refer the individual to Cristina Martin, Title IX Director, SMSU-103A, 909-537-5669 |
| Assistance informally resolving problems, complaints or university-related concerns | Anyone | Anyone | Refer the individual to Twillea Evans-Carthen, Director, University Ombuds, PL-268, 909-537-5635 |
Executive Order No. 1097 was established to provide students /applicants for admission (“applicants”) a systemwide procedure to file complaints alleging violations of the California State University (CSU) systemwide policy prohibiting discrimination, harassment and retaliation against students and applicants which are made by students, the CSU, CSU employees and/or third parties. However, no student/applicant is precluded by Executive Order No. 1097 from filing a complaint at any time with the U.S. Department of Education, Office for Civil Rights, 50 Beale Street, Suite 7200, San Francisco, CA 94105, telephone 415.486.5555, TDD 877.521.2172, or in court where civil law remedies, including but not limited to injunctions, restraining orders or other remedies or orders may also be available.
*Protected Statuses include: Age, Disability, Gender, Genetic Information, Nationality, Race or Ethnicity, Religion, Sexual Orientation and/or Veteran Status