The mission of the Office of Ombuds Services at California State University San Bernardino, first established in March of 2006, is to provide a safe place where any member of the campus community (whom we refer to as "visitors") may talk in confidence about a conflict, complaint, or issue with an impartial third party (the Ombuds). Because the Ombuds is impartial, visitors to the office can speak candidly about their concerns without fear of reprisal. Following the standards of practice as defined by the International Ombudsman Association, the Office of Ombuds Services is a confidential, independent, impartial, and informal resource for members of the university community (faculty, staff, and students) at California State University San Bernardino.
The original term—Ombudsman—comes from the Old Norse term "umbodhsmadhr." While there are many current variations of the term, we use the term Ombuds.