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JHBC Professional Writing Office


“Writing is thinking. To write well is to think clearly. That's why it's so hard.' – David McCullough

The JHBC Professional Writing Office is open to both graduate and undergraduate students who seek to improve their writing in general and specifically hone in on business writing skills. We tutor students across the disciplines in all stages of the writing process, but focus primarily in writing associated with business.

Hours of Operation and Contact

Fall 2020 Hours:

Monday through Thursday: 9:00 a.m. - 6:00 p.m.

Location: JB 462- online due to C-19--all appointments are via the system

Phone: (909) 537-3704 (We are not checking messages at this time-- please email for questions or concerns)


How to Make an Appointment

  1. Visit and log-in or create a new account.
  2. Select the appointment time that best fits your needs.
  3. Fill out the appointment form and click “submit.”
  4. Be on time for your appointment with your assignment printed out.
  5. If you are more than five minutes late, you will not receive credit for your visit and will risk losing your appointment slot.

Meet Our Staff


Professor Melissa Bakeman

Melissa 'Mel' Bakeman, Faculty Director

Years teaching: I have taught at CSUSB for over two decades.

Future career plans: Never grow up, but be responsible in the process.

Fun fact: I have over two dozen animals—including twenty chickens and an indoor pig named Churchill.

Favorite book/movie: Raymond Chandler's Farewell My Lovely/My Butterfly or the Shawshank Redemption

A. Marquez

Alejandra Marquez

Major: M.A. English Composition, Literature concentration

Future career plans: Teach at the university level (or potentially high school)   :)

Fun fact: I have nearly 300 books and have read about 2/3 of them!

A favorite book: This Bridge Called My Back by Cherrie Moraga and Gloria Anzaldua 

Photo of Randy Lucio

Randy Lucio

Major: M.A. English Composition, concentration in Applied Linguistics

Future career plans: I would like to become an ESL teacher at the college level.

Fun Fact: I know how to wood work and have built much of the furniture in my room.

Favorite movie: Tommy Boy

Tutor Alumni

Congratulations to our past tutors who have graduated! 


Breanna Hinckley

Breanna Hinckley, c/o 2017

B.A. Business Administration

Concentrations: Management and Marketing


Bryan White

Bryan White, c/o 2017

B.A. Business Administration

Concentration: Marketing


Picture of Chloe Watts

Chloe Watts c/o 2018

B.A. Liberal Studies 


Picture of Lauren Cook

Lauren Cook c/o 2019

 B.A. Communications


Photo of Erin Metz

Erin Metz c/o 2019

B.A. English, concentration in Creative Writing


Alberto Velasco Jr.

Alberto Velasco, Jr. c/o 2019

B.A. Administration, Entrepreneurship Concentration

Picture of Marisol Rivera

Marisol Rivera c/o 2019

M.A. English Composition

Photo of Randy Lucio

Randy Lucio c/o 2020

M.A. English Composition, concentration in Applied Linguistics