Welcome!
“Writing is thinking. To write well is to think clearly. That's why it's so hard.' – David McCullough
The JHBC Professional Writing Office is open to both graduate and undergraduate students who seek to improve their writing in general and specifically hone in on business writing skills. We tutor students across the disciplines in all stages of the writing process, but focus primarily in writing associated with business.
Hours of Operation and Contact
Fall 2020 Hours:
Monday through Thursday: 9:00 a.m. - 8:00 p.m.
Friday: 9:00 a.m. - 4:00 p.m.
Location: JB 462- online due to C-19--all appointments are via the mywco.com/jhbc system
Phone: (909) 537-3704 (We are not checking messages at this time-- please email for questions or concerns)
Email: JHBCProfessionalWritingOffice@csusb.edu
How to Make an Appointment
- Visit http://mywco.com/jhbc and log-in or create a new account.
- Select the appointment time that best fits your needs.
- Fill out the appointment form and click “submit.”
- Be on time for your appointment with your assignment printed out.
- If you are more than five minutes late, you will not receive credit for your visit and will risk losing your appointment slot.
Meet Our Staff

Melissa 'Mel' Bakeman, Faculty Director
Years teaching: I have taught at CSUSB for over two decades.
Future career plans: Never grow up, but be responsible in the process.
Fun fact: I have over two dozen animals—including twenty chickens and an indoor pig named Churchill.
Favorite book/movie: Raymond Chandler's Farewell My Lovely/My Butterfly or the Shawshank Redemption
Alejandra Marquez
Major: M.A. English Composition, Literature concentration
Future career plans: Teach at the university level (or potentially high school) :)
Fun fact: I have nearly 300 books and have read about 2/3 of them!
A favorite book: This Bridge Called My Back by Cherrie Moraga and Gloria Anzaldua
Randy Lucio
Major: M.A. English Composition, concentration in Applied Linguistics
Future career plans: I would like to become an ESL teacher at the college level.
Fun Fact: I know how to wood work and have built much of the furniture in my room.
Favorite movie: Tommy Boy
Tutor Alumni
Congratulations to our past tutors who have graduated!

Breanna Hinckley, c/o 2017
B.A. Business Administration
Concentrations: Management and Marketing

Bryan White, c/o 2017
B.A. Business Administration
Concentration: Marketing

Chloe Watts c/o 2018
B.A. Liberal Studies

Lauren Cook c/o 2019
B.A. Communications

Erin Metz c/o 2019
B.A. English, concentration in Creative Writing

Alberto Velasco, Jr. c/o 2019
B.A. Administration, Entrepreneurship Concentration
Marisol Rivera c/o 2019
M.A. English Composition
Randy Lucio c/o 2020
M.A. English Composition, concentration in Applied Linguistics