Welcome!
“Writing is thinking. To write well is to think clearly. That's why it's so hard.' – David McCullough
The JHBC Professional Writing Office is open to both graduate and undergraduate students who seek to improve their writing in general and specifically hone in on business writing skills. We tutor students across the disciplines in all stages of the writing process, but focus primarily in writing associated with business.
Hours of Operation and Contact
Spring 2023 Hours:
Appointments Available In-person and Online
Monday: 10 a.m. - 8 p.m.
Tuesday: 10 a.m. - 3 p.m.
Wednesday: 5 p.m. - 8 p.m.
Thursday: 10 a.m. - 8 p.m.
Friday: 10 a.m. - 8 p.m.
Saturday: 10 a.m. - 2 p.m.
Location: JB 462
In-person appointments available at Palm Desert Campus
Thursdays 10 a.m. -3 p.m. only in the Mary Stuart Rogers Gateway Building (RG) Room 203D
Phone: (909) 537-3704
Email: JHBCProfessionalWritingOffice@csusb.edu
How to Make an Appointment
- Visit http://mywco.com/jhbc and log-in or create a new account.
- Select the appointment time that best fits your needs.
- Fill out the appointment form and click “submit.”
- Be on time for your appointment with your assignment printed out.
- If you are more than five minutes late, you will not receive credit for your visit and will risk losing your appointment slot.
More About the PWO
Meet Our Staff

Melissa 'Mel' Bakeman, Faculty Director
Years teaching: I have taught at CSUSB for over two decades.
Future career plans: Never grow up, but be responsible in the process.
Fun fact: I have over two dozen animals—including twenty chickens and an indoor pig named Churchill.
Favorite book/movie: Raymond Chandler's Farewell My Lovely/My Butterfly or the Shawshank Redemption
Alejandra Marquez
M.A. English Composition, Literature concentration c/o 2020
Future career plans: Teach at the university level (get a Ph.D., currently working on it) :)
Fun fact: I have nearly 300 books and have read about 2/3 of them!
A favorite book: This Bridge Called My Back by Cherríe Moraga and Gloria E. Anzaldúa
Serina Item
Major: M.A. English and Writing Studies, Literature and Applied Linguistics Concentration
Future Career Plans: I would love to teach literature for California Community Colleges.
Fun Fact: I am a certified chef, and I try to cook something from scratch every day.
Favorite Book: I love Y.A. My favorite books are The Giver by Lois Lowry and The Catcher in the Rye by J.D. Salinger.
Taylor Rubio
Major: Post-Bachelorette Teaching Credential- Single Subject
Future Career Plans: My future career plans are to teach middle school Science.
Fun Fact: A fun fact about me is I can balance on the side of my arms in a yoga pose called Crow Pose.
Favorite TV Show: My favorite tv show is Breaking Bad. My favorite book is (SUCH A HARD QUESTION) Dark Matter by Blake Crouch.
Tutor Alumni
Congratulations to our past tutors who have graduated!

Breanna Hinckley, c/o 2017
B.A. Business Administration
Concentrations: Management and Marketing

Bryan White, c/o 2017
B.A. Business Administration
Concentration: Marketing

Chloe Watts c/o 2018
B.A. Liberal Studies

Lauren Cook c/o 2019
B.A. Communications

Erin Metz c/o 2019
B.A. English, concentration in Creative Writing

Alberto Velasco, Jr. c/o 2019
B.A. Administration, Entrepreneurship Concentration
Marisol Rivera c/o 2019
M.A. English Composition
Randy Lucio c/o 2020
M.A. English Composition, concentration in Applied Linguistics
Jaye Johnson c/o 2021
George Romero c/o 2022
Ryan Miller
Major: B.A. in Business Administration, Finance concentration
Betty Thompson
Major: B.A. in Business Administration, Information Systems and Technology concentration