Welcome!
“Writing is thinking. To write well is to think clearly. That's why it's so hard.' – David McCullough
The JHBC Professional Writing Office is open to both graduate and undergraduate students who seek to improve their writing in general and specifically hone in on business writing skills. We tutor students across the disciplines in all stages of the writing process, but focus primarily in writing associated with business.
Hours of Operation and Contact
Fall 2022 Hours:
Monday: 11 a.m. - 8 p.m.
Tuesday: 10 a.m. - 8 p.m.
Wednesday: 11 a.m. - 8 p.m.
Thursday: 10 a.m. - 8 p.m.
Friday: 10 a.m. - 8 p.m.
Location: JB 462
Phone: (909) 537-3704 (We are not checking messages at this time-- please email for questions or concerns)
Email: JHBCProfessionalWritingOffice@csusb.edu
How to Make an Appointment
- Visit http://mywco.com/jhbc and log-in or create a new account.
- Select the appointment time that best fits your needs.
- Fill out the appointment form and click “submit.”
- Be on time for your appointment with your assignment printed out.
- If you are more than five minutes late, you will not receive credit for your visit and will risk losing your appointment slot.
More About the PWO
Meet Our Staff
Melissa 'Mel' Bakeman, Faculty Director
Years teaching: I have taught at CSUSB for over two decades.
Future career plans: Never grow up, but be responsible in the process.
Fun fact: I have over two dozen animals—including twenty chickens and an indoor pig named Churchill.
Favorite book/movie: Raymond Chandler's Farewell My Lovely/My Butterfly or the Shawshank Redemption
Alejandra Marquez
M.A. English Composition, Literature concentration c/o 2020
Future career plans: Teach at the university level (get a Ph.D.) :)
Fun fact: I have nearly 300 books and have read about 2/3 of them!
A favorite book: This Bridge Called My Back by Cherríe Moraga and Gloria E. Anzaldúa
Serina Item
Major: M.A. English and Writing Studies, Literature and Applied Linguistics Concentration
Future Career Plans: I would love to teach literature for California Community Colleges.
Fun Fact: I am a certified chef, and I try to cook something from scratch every day.
Favorite Book: I love Y.A. My favorite books are The Giver by Lois Lowry and The Catcher in the Rye by J.D. Salinger.
Jacinta Mercado-Knowles
Major: Sociology
Future Career Plans: I want to pursue becoming a college professor in the social sciences, as I’m very interested in sociology, anthropology, and communication studies. I’d also like to write a work of fiction if I ever get the time.
Fun Fact: One of my favorite things in the world is to make things, whether that’s knitting, digital art, or singing, I love the process and outcome of making nice things. The latest thing I’ve made is a dragon scale dice bag for table-top games, which I’m very proud of.
Favorite TV Show: Avatar the Last Airbender is an absolute classic and favorite fallback series I like to watch at nearly any given time.
Tutor Alumni
Congratulations to our past tutors who have graduated!
Breanna Hinckley, c/o 2017
B.A. Business Administration
Concentrations: Management and Marketing
Bryan White, c/o 2017
B.A. Business Administration
Concentration: Marketing
Chloe Watts c/o 2018
B.A. Liberal Studies
Lauren Cook c/o 2019
B.A. Communications
Erin Metz c/o 2019
B.A. English, concentration in Creative Writing
Alberto Velasco, Jr. c/o 2019
B.A. Administration, Entrepreneurship Concentration
Marisol Rivera c/o 2019
M.A. English Composition
Randy Lucio c/o 2020
M.A. English Composition, concentration in Applied Linguistics
Jaye Johnson c/o 2021
George Romero c/o 2022
Ryan Miller
Major: B.A. in Business Administration, Finance concentration
Betty Thompson
Major: B.A. in Business Administration, Information Systems and Technology concentration
Taylor Rubio
Major: Post-Bachelorette Teaching Credential- Single Subjec