Technology Resources for Students - Fall 2021
Welcome to the Fall 2021 Semester at CSUSB! Your Information Technology Services (ITS) Team, in collaboration with the John M. Pfau Library Information Technology Team, and your local College IT Team, continues to roll out resources to help you to be successful as we all transition back to campus. Please see below for a list of some helpful resources.
You will have many questions as you experience this type of new learning. It won't always be easy, but if you follow these steps, it can be as smooth as possible.
Self care is an crucial part of learning. Below, find resources that can help make sure your basic needs are met, both physically, mentally and emotionally during this challenging time.
- Up-to-date COVID Communication from University and Community
- Emergency COVID-19 Resources for Students
- How to Access Health Services
- Medical Help for Students Feeling Sick
- Virtual Community Building and Events
The one thing we can count on during times of change is that sometimes we may need a little assistance. The services listed below will keep us connected with the resources we need to succeed.
Online learning uses different "stuff" than the in-person classroom. That means there are new strategies for success.
- Free Software
- Training for Software
- Help with your Blackboard class
- Navigating Bb
- Blackboard Calendar
- Using the Bb “To Do” Function
- Attending Zoom Office Hours
- Blackboard Email
- Taking a test on Bb
- Submitting Assignments
- Blackboard Discussions
- Looking at My Grades in Bb
- Help with other tools on Blackboard
- Recording yourself presenting from a Powerpoint
- Post a video recording on VoiceThread
- Post an Audio File on VoiceThread
- Using VoiceThread to post a text response
- Recording yourself in GoReact
Your mindset and your self-discipline are going to be important now, more than ever. It may not always be easy, but education is worth it. These resources are here to support you as you take on this challenge.
- Create a working space at home
- Communication with the Instructor
- Thriving in a Virtual Course (Self-Regulation)
- Building Rapport with Instructor and Peers Virtually
- Time Management in an Online Course
- Using a Task Manager
- Creating and Managing a Study Group on Zoom
- Creating and Managing a Study Group on Slack
- Student-to-Student Tips
Things to Do
- Wash Hands Often
- Practice Social Distancing
- Meet in Groups
- Shake Hands
CSUSB is committed to student success. This page was made to provide resources and information to ensure our student’s success in learning in a virtual environment.
Digital Coyote OneCard and Photo Submissions Online
Did you know you can access your digital Coyote OneCard through the GET Mobile app? Add funds in minutes using your credit/debit card.
Avoid the lines! You also now have the ability to submit your Coyote Photo online.
For more information on how to submit your Coyote Photo online and obtain the digital OneCard, visit https://www.csusb.edu/its/support/coyote-onecard
Free SPSS Software
IBM SPSS Software is now available at no cost to CSUSB students. To request the software, students need to click on the following link: https://csusb.cherwellondemand.com/CherwellPortal/IT/samllogin/Command/OneStep.LaunchOneStep?Name=StudentSPSS
Laptop Lending Program
The John M. Pfau Library Laptop Lending Program is distributing laptops to students who need them. Students need to fill out a reservation form at: https://www.csusb.edu/laptop-checkout. Palm Desert Campus students are able to pick up the laptop at the PDC.
eduroam Campus Wireless Network (WiFi)
eduroam, our secure wireless network, is available to CSUSB students, faculty, staff and visitors. To connect to eduroam, enter your username/password in the following format:
Username: CoyoteID@csusb.edu (NOTE: This is not your email address)
Password: Your CSUSB Password
Detailed instructions on how to configure your devices can be found in our knowledgebase article here: https://www.csusb.edu/its/support/it-knowledge-base/detail?id=943d7955cadd08ad7c2a544d3096ddac17fbec70e5
Adobe Creative Suite
Adobe has made its Creative Suite available to all students for only $19.99/year. Please visit our software page to take advantage of Adobe Creative Suite and all the software available to CSUSB students: https://www.csusb.edu/its/software/student-software
Free New York Times Subscription
You now have access to the New York Times! thanks to the collaborative partnership between the President’s Office, Associated Students Incorporated (ASI), the Faculty Center for Excellence (FCE), ITS, and the John M. Pfau Library. Activate your access today
HETS Virtual Plaza
The Hispanic Educational Technology Resources (HETS) Virtual Plaza offers CSUSB students free access to over 300 online practice exams including the SAT, GMAT, GRE, TOEFL, NCLEX, LSAT, MCAT, and ASVAB.
You can log-in by visiting the Cengage Learning website and entering the code: calstate2013. Once logged in, select the Testing & Education Reference Center and then College Prep Tools from the menu. Additionally, CSUSB students can explore careers, scholarships, internships and financial aid opportunities.
Many of the campus-licensed software such as Microsoft Office 365, ESET Antivirus, HETS Virtual Plaza, JMP, Respondus Lockdown Browser and Monitor, ArcGIS Online, will continue to be available to students for download at https://www.csusb.edu/its/software/student-software.
Virtual Library Multimedia Center
The Virtual Library Multimedia Center has just about everything you need to produce great videos for your class assignments: free media production resources, quick how-to videos, and more. Our Media Services Specialist gives you one-on-one help with your DIY video questions and offers online workshops on video production. For more information, see:
Check Out Audio-Visual Equipment
The Multimedia Center also offers an Audio-Visual Equipment Lending program, through which we loan digital SLR cameras, camcorders, GoPros, and more to CSUSB students with valid Coyote ID at no cost. For more information, see:
Student Technology and Resources (STAR) Team
This team of ITS student assistants are standing by to answer your technology questions or to direct them to the appropriate response team and resources. The STAR team is available Monday – Saturday, 8am – 5pm to assist you. You can reach them live during this time through the TSC bot on the Technology Support Center website: https://support.csusb.edu, via e-mail: email@example.com or by calling 909-537-STAR(7827)
Learn About Zoom - Video Conferencing
ITS Training Services offers the campus community assistance with Zoom, CSUSB's video conferencing tool.
Zoom unifies cloud video conferencing, simple online meetings, and group messaging. Zoom transforms the real-time collaboration experience and offers the best video, audio, and wireless screen-sharing experience across various platforms. The trainer will guide you through set-up, personal profile settings, and basic meeting scheduling.
In addition, ITS Training Services would also like to offer training sessions for the following tools in order to better prepare students for success in learning in a virtual environment.
Microsoft Word Fundamental
Microsoft Word Intermediate
Microsoft Word Tips and Tricks
Microsoft Excel Fundamental
Microsoft Excel Intermediate
Microsoft PowerPoint Fundamental
Microsoft PowerPoint Tips and Trick
Qualtrics Tips and Trick
Zoom Video Conferencing
Microsoft Teams Intro
Microsoft Teams Tips and Tricks
All sessions will be held online, tune-in to the training virtually.
We highly encourage you to pre-register for these trainings before seats fill up!
If you have any questions please reach out to our team at firstname.lastname@example.org or (909) 537-7425.
You don’t need to be a technical expert to succeed in a virtual learning environment or to navigate an online classroom. As long as you are able to do basic things on the internet such as search Google, navigate websites, and send email, you will do fine with navigating through Blackboard, the CSUSB learning management system.
There are many different ways for your professors to deliver content and materials online.
- Synchronous delivery (live or real-time) delivery by Zoom: Your professor will have students join a “live” class using the Zoom web-conferencing app at the scheduled meeting time of the course. They may create breakout rooms during the sessions so groups of students can discuss course content before re-joining the main group.
- Asynchronous delivery: Your professor may post class materials (e.g. reading assignments, recorded lectures, quizzes, etc) on Blackboard where you can learn at your own pace. Assignments may have due dates and times to which you will need to adhere.
Your professors will deliver courses via different methods, so you need to be proactive on reaching out to your professor to understand their teaching method for a specific course.
You will also need to be proactive by reaching out for help. Your instructors won’t know what’s normal or abnormal for you.
One major difference when it comes to online learning is being physically separated from your professor. It makes it harder for them to realize that you may require additional assistance. For example, if you are consistently receiving lower than expected grades on your assignments in a particular course, your instructor may assume that is just on par for the course for you. They don’t necessarily know you tend to perform better.
Students should recognize they may need to connect with their instructor by sending an email or picking up the phone. Online students need to have a certain amount of patience. For example, if you email your instructor, you may not get an immediate response. It may come a day later.
Even though you may be the only one at your computer, you are not alone. Just as with a face-to-face course, interactions with your peers and your instructor are critical to you having a rich, engaging experience in the course. Be sure to go out of your way to introduce yourself to others. These are the people with whom you will work throughout the quarter and it pays to build strong relationships. Don’t just say “hi” and retreat into seclusion. Stay in touch!