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Configuring eduroam using QuickConnect

To gain access to the secure campus wireless network, student, faculty or staff member will need to configure their devices to connect to eduroam.  

Users can either configure using the QuickConnect configuration wizard tool or manually.

View instructions on how to connect to eduroam manually.

In order to access the QuickConnect configuartion tool, you must be connected to the CSUSB_ACCESS network. Additionally,

  • You will only have to preform this configuration once
  • If you are already connected to eduroam, you will not need to go through this process

The following provides step-by-step instructions on using QuickConnect to configure your devices to use eduroam.

Windows 8.1

To use QuickConnect to configure a Windows 8.1 workstation for eduroam, please perform the following steps:

  1. To use QuickConnect, you must first be connected to the CSUSB_ACCESS network
  2. After connecting to CSUSB_ACCESS, open a web browser and you will see a CSUSB Network Legacy Authentication screen
    Click on QuickConnect to begin the configuration process

Screenshot of how to start quickconnect to start the configuration process

  1. At the Quick Connect Start Page, click Start

Screenshot of At the Quick Connect Start Page click Next

  1. If the following screen appears, click Run anyway. Otherwise, continue to step 5.

If the following screen appears click Run Anyway

  1. Click Next to continue

Click Next to Continue

  1. Enter your CoyoteID@csusb.edu in the username filed and your CSUSB password
    ***NOTE: Please be sure to enter @csusb.edu
    Click Next to continue
  2. Click Connect to complete the setup

Windows 7

To use QuickConnect to configure a Windows 7 workstation for eduroam, please perform the following steps:

  1. To use QuickConnect, you must first be connected to the CSUSB_ACCESS network
  2. On the Windows Desktop, select the Wi-Fi network icon in the taskbar and connect to the CSUSB_ACCESS network
  3. After connecting to CSUSB_ACCESS, you will see a CSUSB Network Legacy Authentication screen

Click on QuickConnect to begin the configuration process

Select eduroam and click Connect

  1. At the Quick Connect Start Page, click Start

Click \"Start\"

  1. Depending on the browser you use, you will be prompted to run a *.EXE file ArubaQuickConnect.exe
    Run or double-click the downloaded ArubaQuickConnect executable file

At the Windows Security Alert screen click Connect

  1. The QuickConnect configuartion tool will load. Click Next

Click Next

  1. Enter your CoyoteID@csusb.edu in the username filed and your CSUSB password
    ***NOTE: Please be sure to enter @csusb.edu
    Click Next to continue

Click Next and continue

  1. Click Connect to proceed

Click Connect

  1. Click Close to complete the configuration process

Click Close

Mac OSX

To use QuickConnect to configure a Mac OSX workstation for eduroam, please perform the following steps:

  1. To use QuickConnect, you must first be connected to the CSUSB_ACCESS network
  2. Go to the Wi-Fi icon on your task bar and connect to the CSUSB_ACCESS network
  3. After connecting to CSUSB_ACCESS, open a web browser and you will see a CSUSB Network Legacy Authentication screen
    Click on QuickConnect to begin the configuration process

Upon opening your browser, you'll be redirected to the Network Legacy page. Click QuickConnect

  1. At the Quick Connect Start Page, click Start

Click Start

  1. On the next page, select eduroam

Click Eduroam

  1. Click on eduroam profile link

Click Install the eduroam profile

  1. When a new window pops up and prompt you to install "eduroam, click Continue

Click Continue

 

  1. Enter your CoyoteID@csusb.edu in the username filed and your CSUSB password
    ***NOTE: Please be sure to enter @csusb.edu
    Click Install to continue

Enter your CoyoteID and password and click install

  1. If prompted to enter your computer user name and password, do so and click OK to continue
    If you were not prompted, please proceed to step 10

Click Ok

  1. Once the profile is installed, you may close the eduroam dialog box

Close the eduroam network dialog box

Android

To use QuickConnect to configure an Andriod device for eduroam, please perform the following steps:

  1. If you have already connected to the campus eduroam, you'll need to "forget" this network.

Disconnect the network and join again

  1. Select the "eduroam" network

Click on eduroam

  1. Select "Forget"

Click on forget Network to disconnect eduroam

  1. Select "Connect"

Reconnect eduroam by clicking on connect

  1. Select "QuickConnect"

Select QuickConnect

  1. Select "eduroam"

Select eduroam

  1. Goto the Apps store and Select "Clearpass Quickconnect"

Goto the Apps store and Select Clearpass Quickconnect

  1. Select "Install"

Select install

  1. Open the "Clearpass" app on your phone

Open the Clearpass app on your phone

  1. Select "California State University, San Bernardino"

Select California State University, San Bernardino

  1. Enter your CoyoteID@csusb.edu and password and click "Configure" to complete the installation

iOS

To use QuickConnect to configure an iOS device for eduroam, please perform the following steps:

  1. To use QuickConnect, you must first be connected to the CSUSB_ACCESS network
  2. Go to Settings --> Wi-Fi on your device and connect to the CSUSB_ACCESS network
  3. After connecting to CSUSB_ACCESS, your web browser will open and you will see a CSUSB Network Legacy Authentication screen
    Click on QuickConnect to begin the configuration process
  4. At the Quick Connect configuration tool screen, tap Start to begin

Opening your browser redirects you to the QuickConnect page. Click Start

  1. At the next screen, tap eduroam

Select eduroam

  1. Tap the "Install the eduroam profile" link

Click Install the eduroam profile

  1. Click Install when prompted

Install the Profile

  1. Click Install Now to continue

Click on install now

  1. If prompted, enter your iOS password for your mobile device to continue

Enter the Passcode

  1. Enter your username in the form of CoyoteID@csusb.edu
    ***NOTE: Please be sure to enter @csusb.edu
    Tap Next to continue

  1. Enter your CSUSB password

Tap Next to continue

Enter the Password

  1. Click Done to complete the process

After your profile is created, click Done

To connect to the campus internet as a guest, please contact the Technology Support Center and be ready to provide your full name and contact phone number and/or email.

If you have any questions or should you be in need of further assistance, please contact the Technology Support Center at (909) 537 7677 or email support@csusb.edu.


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