iEngage

ITS will engage the campus and greater community in collaborative partnerships to foster community engagement. Provide leadership throughout the university and community and work together across organizational boundaries to provide effective IT infrastructure, services and support.

Objective

Strategy

KPI’s

CSUSB
Strategic
Plan

Trustee
Initiatives (TI)

1. Engage the campus in a communitywide strengths and needs assessment, reaching outside the university borders to our community at large. 1.1 Collaboratively design a survey instrument to gather quantitative and qualitative data from with the campus and community stakeholders. 1.1.1 Create survey and plan for dissemination by October 2016. Goal 4, Objective 1 TI 6
  1.2 Conduct a Community Partner Survey to evaluate strengths, needs, and opportunities. 1.2.1 Complete campus/community data collection process by November 2016. Goal 4, Objective 1 TI 6
    1.2.2 Data analysis and preliminary report will be prepared for the campus by January 2017. Goal 4, Objective 1 TI 6
  1.3 Engage in a continuous improvement cycle to ensure implementation of strategies supported by needs assessment are reaching the intended community partners. 1.3.1 Use findings to inform and guide community engagement objectives 2-4. Goal 4, Objectives 2, 3, 4 TI 6
    1.3.2 Review progress towards objectives and alignment with report findings on a quarterly basis. Goal 4, Objectives 1, 2 TI 6
2. Fostering regional technology excellence through Partnerships. 2.1 Host a Technology Innovation Summit to knowledgeshare and to encourage regional development efforts. 2.1.1 Facilitate a Technology Summit based on community feedback by year 2018. Goal 2, Objective 3, Goal 4, Objectives 2, 3, and Goal 5, Objectives 3, 4, 5 TI 4, 5
  2.2 Partner and supplement existing programs at CSUSB 2.2.1 Identify and align with existing tech initiatives with community tech opportunities by year 2020. Goal 4, Objective 1 TI 4, 5
3. Increase diversity in technology careers. 3.1 Support a CSUSB - STEM degree inititaive program. 3.1.1 ITS will partner with the University to increase the number of low-income, historically underrepresented students graduating from CSUSB with technology majors over 5 years. Goal 1, Objectives 1, 5, Goal 4, Objective 1, and Goal 5, Objective 1 TI 4, 5
  3.2 Creation of a tech mentorship program. 3.2.1 100% of ITS Leadership have at least one active mentee. Goal 1, Objective 1 TI 2, 4, 5
    3.2.2 Open program to ITS Division. Goal 1, Objective 1 TI 2, 4, 5
4. Community Capacity Building 4.1 Facilitate Non-Profit tech support training. 4.1.1 Hold 3 seats for community partners at tech training on a quarterly basis. Goal 4, Objective 2, and Goal 5, Objective 4 TI 4, 5
  4.2 Facilitate Non-Profit acquisition of tech surplus equipment. 4.2.1 Create a policy/procedure for facilitating this process. Goal 4, Objective 2, and Goal 5, Objective 4