E-Learning

ITS will support campus efforts in online course and program development, faculty technology training and instructional design, CMS integration, adoption of emerging technologies, and other initiatives aimed at advancing the mission of teaching and learning..

Objective

Strategy

KPI’s

CSUSB
Strategic
Plan

Trustee
Initiatives (TI)

1. Strengthen and increase online support for campus-wide integration of instructional technologies.

1.1 Strengthen and expand LMS support for faculty. 1.1.1 Increase by 20% the collection of video tutorials, FAQ’s, user guides for faculty that are easily accessible on the web. Goal 2, Objective 1 TI 3
  1.2 Strengthen and expand LMS support for students. 1.2.1 Develop a self-assessment tool for students to assess their readiness for online learning. Goal 1, Objective 4 TI 2
    1.2.2 Develop a series of “Getting Started Online” video tutorials for students. Goal 1, Objective 4 TI 2, 5
    1.2.3 Provide in-class LMS orientation to students at the instructor’s request. Goal 1, Objective 4 TI 2, 5
  1.3 Improve customer service and access to information through robust communication. 1.3.1 Establish a working group to evaluate, plan and implement an accessible website for online support for faculty and students. Goal 2, Objective 1, and Goal 1, Objective 4 TI 2, 5
    1.3.2 Establish a communication plan and process to help increase campus awareness of the CSU and CSUSB software, instructional technology tools and services, training opportunities. Goal 2, Objective 1, and Goal 1, Objective 4 TI 3
    1.3.3 Participate in at least one new faculty orientation session annually.    
  1.4 Promote the use of established course codes for designating online courses campus-wide. 1.4.1 Increase the adoption of the established course codes by offering at least one training session annually and by improving communication efforts. Goal 2, Objective 1 TI 3, 6
2. Improve the quality of online courses and instruction. 2.1 Collaborate with the TRC and faculty in supporting online course redesign and instruction. 2.1.1 Tools developed for self-evaluating or peer-reviewing of online courses and instruction. Goal 2, Objective 1 TI 3
    2.1.2 Enhance and increase training offerings on online course redesign with technology. Goal 2, Objective 1 TI 3, 5
    2.1.3 Support at least 5 CSUSB faculty members to become QOLT certified reviewers. Goal 2, Objective 1 TI 3
    2.1.4 In collaboration with TRC and other campus entities, develop an online teaching academy and pilot it within the next two years. Goal 2, Objective 1 TI 3
  2.2 Increase efforts in recognition, promotion, and publicity of quality online courses on campus. 2.2.1 A process is established in recognition, promotion and publicizing of exemplary online courses. Goal 2, Objective 1 TI 3
    2.2.2 Create and disseminate a central repository of faculty projects in learning technology integration. Goal 2, Objective 1 TI 6
    2.2.3 A comprehensive program is planned and implemented to assist in certifying CSUSB online courses for CSU Online CourseMatch by 2020. Goal 2, Objective 1 TI 3
    2.2.4 Submit two online courses for CSU QOLT awards annually. Goal 2, Objective 1 TI 3
  2.3 Support the growth of online courses and programs. 2.3.1 Increase the number of collaborative workshops that help develop online courses/modules. Goal 2, Objective 1 TI 3, 5
    2.3.2 Increase campus participation in CO CRT initiatives. Goal 2, Objective 1 TI 3
    2.3.3 Increase instructional designer professional development efforts. Goal 2, Objective 1 TI 3
    2.3.4 Develop an internship program targetted at supporting faculty online course redesign efforts. Goal 2, Objective 1 TI 3
3. Encourage and support faculty led innovation in teaching. 3.1 Increase faculty participation in learning technology conferences. 3.1.1 Number of new faculty attending learning technology conferences annually. Goal 2, Objective 1 TI 5
    3.1.2 Number of faculty presentations at such conferences. Goal 2, Objective 1 TI 3, 5
  3.2 Showcase and highlight new technology opportunities. 3.2.1 Number of workshops featuring new technologies and vendors. Goal 2, Objective 1 TI 3
    3.2.2 Improve quality of such workshops. Goal 2, Objective 1 TI 3
  3.3 Create an ongoing process for technology integration needs assessment. 3.3.1 Create and administer an annual faculty survey. Goal 2, Objective 1 TI 6
    3.3.2 In collaboration with TRC, develop a process for recommending, pilot testing, adoption, and full integration of learning technology services, tools, and solutions. Goal 2, Objective 1 TI 6
4. Create a supportive infrastructure for e-learning. 4.1 Ensure equipment and technology are updated. 4.1.1 Prepare and present an annual report on key trends in instructional technology. Goal 2, Objective 1 TI 6
    4.1.2 Establish and implement a replacement plan for newly acquired technology equipment and active learning spaces. Goal 3, Objective 4 TI 6
  4.2 Establish a CMS development team. 4.2.1 Number of customized CMS building blocks developed. Goal 3, Objective 4 TI 3
    4.2.2 Number of courses using campus developed CMS building blocks. Goal 3, Objective 4 TI 3