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Institutional Effectiveness

The Office of Institutional Research at CSUSB offers support to the campus community in terms of Institutional Effectiveness. A relatively new field, Institutional Effectiveness encompasses institutional processes and practices that include planning, the evaluation of programs and services, the articulation and measurement of outcomes, and the use of data and assessment results to inform decision-making. These activities all support the purpose of continually improving programs and services and increasing student success and institutional quality. 

Assessment Support

Through Institutional Effectiveness, the Office of Institutional Research provides targeted assessment support to faculty and staff in assessing and continually improving CSUSB’s programs and services for our students. Joanna Oxendine, Institutional Effectiveness Associate, is committed to supporting the needs of our faculty and staff in their efforts to better support our students and is here to support the entire campus community as we move towards a culture of assessment.

Additionally, the Office of Institutional Research provides assessment oversight for the various projects funded by student success fees.  More information about CSUSB Student Success Initiative (SSI), its projects, and assessments can be found on the SSI website.

Assessment Consultations

If you are in need of suggestions or guidance with regards to a particular topic related to assessment, Joanna Oxendine is available for consultations via phone, email, or in-person meetings. Consultation topics may include but are not limited to:

  • Planning specific assessment projects
  • Developing new programs or services
  • Articulating learning and/or process outcomes
  • Developing or revising assessment methods or measures
  • Exploring new assessment methods
  • Developing rubrics and other tools to assess outcomes
  • Locating existing institutional data to support assessment projects
  • Completing annual assessment reports

Workshops

Throughout the year, the Office of Institutional Research offers various workshops related to both institutional effectiveness and traditional institutional research. In addition to these workshops, which are open to the campus community, Joanna Oxendine is available to collaborate with you to create specialized workshops tailored to the specific assessment needs of your department or office.

Studies

Surveys

The Current Student Survey, the Survey of Recent Graduates, and the Five Year Alumni Survey are deployed on an annual basis.