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Testing

Can I use an at-home test for my mandatory test or after a campus exposure?

At-home test results for campus exposures must be uploaded to the Veritas website for review by a qualified person as stipulated by Cal OSHA. 

Those who have a weekly testing requirement are asked to upload results from another provider or an at-home test kit.  Results will be provided in 1-2 business days.  Campus testing is available for those who do not upload their test and results are provided in 15 minutes.

Veritas Upload Instructions

Veritas Upload Instructions

Where can I get an at-home test kits?

Starting January 19th, 2022 you can visit the following site to order 4 free at-home test kits per household.  Insurers are now required to cover the costs of at-home test kits so you can contact your insurer to learn more.  The University has a limited supply of complimentary kits.  CSUSB received a limited supply of self-administered COVID-19 test kits from San Bernardino County that will be provided on a first-come, first-served basis to the campus community.

SB Campus: Vending machines are in the Yasuda Center and Student Union South. Employees may also email ehs@csusb.edu to request kits. 

PD Campus:  Students and employees should email Francisco.Alfaro@csusb.edu with their request.

Who needs to be tested?

Individuals who are not fully vaccinated will be subject to mandatory periodic COVID testing.

Those who suspect that they may have been exposed, or anyone experiencing COVID-19 symptoms will need to be tested.

Testing is available to all faculty, staff, students and their families wishing to be tested regardless of vaccination status. Free testing will be conducted on the San Bernardino and Palm Desert campuses. 

Where are the campus testing locations and what time are they open?

Yes. Schedule an on-campus testing appointment online.  Technical support for appointments and results can be sent to support@veritas.healthcare

Winter Intersession 2022:

Testing is available at the San Bernardino Campus Monday - Thursday 8:00 a.m. - 4:00 p.m., and  Friday 8:00 a.m. to noon at the Yasuda Center.

Testing is available at the Palm Desert Campus Wednesdays  8:00 a.m. - 4:00 p.m at the Indian Wells Theater Lobby 

 

Spring Semester 2022:

Testing is available at the San Bernardino Campus Monday-Friday from 7:30 a.m. – 6:30 p.m., at the Yasuda Center. 

Testing is available at the Palm Desert Campus Monday, Tuesday and Friday from 8:00 a.m. – 4:00 p.m., and on Wednesday and Thursday from 8:00 a.m. – 6:00 p.m. at the Indian Wells Theater Lobby 

 

Walk-in appointments are also available, please note that the last walk-in test is conducted 15 minutes prior to the close of the testing center to provide time for processing.  

How can I get a COVID-19 test?

CSUSB offers FREE confidential testing to all employees, students, and their families at both the San Bernardino and Palm Desert campuses. 

Employees and students may schedule appointments for either campus via the Online Veritas Testing website.  

Friends and family members may schedule an appointment at San Bernardino or Palm Desert Campus. 

San Bernardino Campus Appointments (friends and family only)
Palm Desert Campus Appointments (friends and family only)

Drop-in appointments are also available during the clinic hours. Please be advised that the last drop-in test will be administered 15 minutes prior to closing for the day.

Beginning on January 19, 2022, every home in the United States can order 4 free at-home rapid tests at https://www.covidtests.gov/

How does COVID-19 testing work?

A rapid antigen test is performed to test for COVID-19, and the test results are provided within 15 minutes. If you receive a positive test result, you will be given a PCR test on-site by the onsite health care provider and given further instructions. It is important that you complete the COVID-19 Reporting Tool for Positive Cases and Exposures found on the Return of the Pack website and proceed to isolation. Please do not visit additional campus buildings after receiving a positive test result.

If we are vaccinated, can we opt in to be periodically tested?

Yes, those vaccinated members of the campus community that would like to receive a COVID test can do so on a walk-in basis at the San Bernardino and Palm Desert Campuses. 

Can you explain how and when the weekly testing will work?

Weekly testing will be conducted by a third-party provider on the San Bernardino and Palm Desert campuses during normal business hours. The testing will be conducted in the Yasuda Center at the San Bernardino campus and in the Indian Wells Theatre at the Palm Desert campus.  Unvaccinated campus community members will receive more information via email regarding when and how to make an appointment.

Is it painful or uncomfortable to get a COVID-19 test?

Testing involves a swab of the lower nasal wall.  It is not invasive or painful.  The best way to reduce or avoid the need for COVID-19 testing is to become fully vaccinated.

Will we get the results of our weekly testing?

Yes, we will be utilizing rapid testing methods.  Community members being tested will be asked to wait 15 minutes following testing and will receive results at that time.

How are supervisors aware as to whether their unvaccinated/exempted employees are complying with testing?

CSUSB has established a contract relationship with a third-party testing provider.  While the testing is managed by the third-party provider, employees are provided with documentation containing the date/time they were tested.  Supervisors may request to review this documentation if they have reason to believe the employee is out of compliance. Employees are granted paid time to be tested.

Can a student, staff or faculty member get tested for COVID-19 at an offsite (non-CSUSB) testing center?

For those individuals who are required to complete weekly testing, COVID-19 testing results from an off-campus location can be uploaded directly to the Testing Portal. Free testing is provided at the Palm Desert and San Bernardino campuses. Any costs associated with testing from an off-campus provider will be the responsibility of the person being tested and will not be covered by the University.

On the testing portal under View My Results

  1. Click on Uploaded Tests
  2. Click on Upload Result (note: on some mobile devices you may only see a Paper Icon with an Up Arrow)
  3. Select the Test Type, (Most common is Antigen)
  4. Select the Test Result
  5. Select the Test Date when the test was collected
  6. Click Choose File 
    • On a desktop must select a file
    • On a mobile phone you are given an option of selecting a photo or taking a picture
  7. Click Submit
Uploaded Tests tabAdd new Test Result Verification

 

If I am taking all of my classes online am I still required to participate in the weekly testing requirement?

Yes, the weekly testing requirement is required for all members of the campus community who are not fully vaccinated or who have not submitted their self-certification.  Testing is available on the Palm Desert and San Bernardino campuses daily free of charge.  In addition, testing results obtained from an off-campus location can be uploaded directly to the Testing Portal.  Any costs associated with testing from an off-campus provider will be the responsibility of the person being tested and will not be covered by the University.

Those students registered for all online classes AND who indicate that they will not be coming to either of the campuses for any reason can complete a declaration form each term to opt out of testing.  Contact the Dean of Students Office for additional information.

Does the campus offer saliva-based COVID-19 testing?

Saliva-based COVID-19 testing will be available on Wednesdays at both the San Bernardino and Palm Desert campuses on a limited basis as supplies are available. Individuals seeking saliva-based testing will be required to refrain from eating, smoking, drinking or chewing gum at least an hour prior to being tested.

Once I return to school or work after recovering from the COVID-19 virus, do I need to resume weekly testing right away?

Regardless of your vaccination status, once you return to campus by meeting the requirements specified in the COVID-19 Prevention Plan, as long as you remain symptom free, the CDC recommends suspending your weekly testing for up to 90 days.  During this period, you will be considered in compliance with the campus testing policy.

Why is my insurance information required for on-campus testing?

In order to continue offering free on-campus testing, our testing provider, Veritas, will be billing the insurance of all students, faculty and staff. For those in the campus community who are uninsured, the testing provider will submit for reimbursement from the CARES Act Uninsured Fund.

The billing of insurance will not impact insurance premiums and is required to be a covered expense by an Executive Order signed by President Biden on January 21, 2021.  The order mandates that COVID-19 testing must be covered without cost sharing, prior authorization, or other medical management requirements imposed by an insurance plan or issuer. This executive order also provides for reimbursement to testing providers for individuals who are uninsured via the CARES Act Uninsured Fund.

Additionally, CA Senate Bill (SB) 510, signed into law on October 8, 2021, requires health care insurance policies to cover COVID-19 testing and vaccinations without cost-sharing or prior authorization requirements.  

Will I have to pay out of pocket costs for testing?

No, there are federal and state laws that require health care insurance policies to cover COVID-19 testing and there is a federal fund for the uninsured.  If you have been billed in error by their insurance provider for testing that was conducted at our on-campus facility please email the Office of Risk Management riskmanagement@csusb.edu so you can receive reimbursement.

Who is eligible to use the campus testing centers?

Testing is open to CSUSB and members of the public.  We recommend that an appointment is made for the best testing experience.