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CISP Admissions FAQ

1. I’m having issues submitting my online application. Can I submit a paper application instead?

Yes. Although it’s highly recommended that you submit your application online, you can download and submit a printable application.

2. I submitted an application and supporting documents over a year ago. Does your office still have my documents?

No. Supporting documents remain active for one year from the term they are processed. If you have not been admitted within that term, you will be required to submit a new application and documents.

3. I just took the TOEFL exam (Test of English as a Foreign Language). What’s CSUSB’s institutional code?

Our institutional code is 4099.

4. Where can I get more information on TOEFL and available testing dates?

Visit the ETS TOEFL site for more information about TOEFL, including testing times and locations.

5. I have questions about my application process. Who can I contact?

If you have any questions about your application process, feel free to contact our office at (909) 537-5288 or e-mail an International Admissions Evaluator.

6. What are the required English proficiency test requirements for impacted graduate programs?

Communication Studies (M.A.), Communication Studies-Integrated Marketing Communication (M.A.), English Composition (M.A.), English Composition-English Literature (M.A.), English Composition-TESL (M.A.) and Creative Writing (M.F.A.) have an English requirement of: TOEFL (iBT 90 or PBT 575), IELTS (6.5 total band score). Level 6 is not accepted.

7. How do I check my application status?

After submitting your application you can check your application status in several ways:

By Phone:

You can call us at (909) 537-5288 and speak to one of our friendly staff. Please have your Coyote identification number, name, and date of birth ready before you call. 

By Web:

You can check your application status online at MyCoyote. You’ll need your Coyote identification number and activation code, which will be mailed to you. Look for your activation code in the first letter that you received acknowledging we have your application.

If you have a trouble logging in, please contact help desk at (909) 537-7677 or

By Walk-in:

Our office is located in the Center for Global Innovation, Room 301 (3rd Floor). One of our friendly staff will be happy to assist you. 

By E-mail:

Send an e-mail to Please include your name and Coyote identification number in your e-mail.

8. My school does not provide English translations of my non-English documents. Can you refer me to an approved translation company?

Below is a list of approved translation companies: