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Blackboard Help

The Blackboard Learning Management System (LMS) is an e-learning portal used by CSUSB students, faculty, and staff to spark engagement, promote active learning, and enhance the online learning experience, available 24/7.

To access Blackboard, go to my.csusb.edu, and login using your Coyote ID and password. If you need assistance with your login information, please visit the Technology Support Center, our 24/7 support center.

Getting Started: Self-help Resources and Tutorials

For immediate assistance with your Blackboard needs, access any of the self-help resources provided below.

 
Name Description
Blackboard Tutorials for Students Access a collection of self-help video tutorials by visiting the Blackboard Youtube Playlist.

Blackboard eHelp

Blackboard offers students a complete library of self-help resources.
24/7 Technical Support

Students enrolled in an online course or program have access to 24/7 Blackboard technical support.(909) 537-7677

During the academic quarters, the Student Technology Support Center is open Saturdays and Sundays by appointment. The on-duty Lab Technician is available by calling: 537-3395 (on-campus: x73395) 

Coming soon.

Self-Paced Online Student Blackboard Orientation Course

Students interested in learning more about Blackboard and what online learning entails should register for the Student Blackboard Orientation Course. The course is free and open to all CSUSB students!

After completing the course, you will be able to:

  • Navigate the Blackboard Learn course environment
  • Edit your personal information and settings
  • Communicate using messages, email and discussions
  • Submit assignments and assessments
  • Identify behaviors that will help you succeed as an online student 

Thank you to the Center for eLearning at Cleveland State University for sharing the above description.

Technical Requirements and Support

Mobile devices do not have full Blackboard functionality. Avoid taking tests using a wireless (WiFi) connection or a mobile device.

For the most trouble-free experience while using Blackboard, students should use a device with an Operating System and Internet Browser that is supported by Blackboard.

For best results, use a wired, high-speed Internet connection, and a recommended browser.

To learn more about web browser support and compatibility with Blackboard visit Blackboard Learn Browser Support.

 

Blackboard Mobile

Blackboard mobile apps do not provide full functionality or security. We strongly recommended that you avoid taking tests or quizzes using a wireless (WiFi) connection or a mobile device. When possible, complete coursework on a laptop or desktop computer with a stable internet connection.