The Academic Technologies and Innovation (ATI) team provides a comprehensive array of instructional design and learning technology services. ATI is focused on helping you find the right solution that fits your needs. To contact a team member or to request a service, please contact ATI by completing the Request a Service Form.

For urgent requests, please call (909) 537-7439.

The Academic Multimedia team provides video support to instructional designers and faculty by producing micro-learning video segments to enhance the online, blended, and face-to-face learning experience. Academic Multimedia service includes, but is not limited to the following:

  • Micro-learning video production
  • Lecture, video, and screen capture assistance and tips
  • Photography
  • Graphic design assistance and tips


Our team manages online services and platforms such as Blackboard, OrgSynch, Portfolium, and Zoom in direct support of teaching and learning activities. We will assist in evaluating academic systems and platforms for at-scale implementation on campus in addition to regular and emergency system maintenance and end-user support.

Assistive Technology & Accessibility Center (ATAC) provides students, faculty, and staff with assistive technologies (AT). ATAC also provides faculty and staff with accessibility services to help ensure individuals with disabilities obtain proper access to information.  Assistive Technology & Accessibility service includes, but is not limited to the following:

  • Blackboard course accessibility evaluation
  • Creating accessible instructional materials
  • Document remediation
  • Video captioning
  • Braille production

Whether equipment is already installed or media equipment is delivered to your classroom, we will ensure you have what you need. While we primarily support faculty and staff, we do provide some level of in-class support for students. Classroom Technology support includes, but is not limited to the following:

  • Installation, setup and operation of multimedia technology in classrooms/conference rooms
  • Troubleshooting and resolving classroom technology issues
  • Setup and operation of multimedia equipment for special events
  • Sound reinforcement systems for spoken word

Distance Learning classrooms allow for two-way, or multiple site conferencing supporting high quality video, audio, and computer based content sharing. Equipment, facilities and technical support provide quality conference environments and performance. Distance Learning & Video Conferencing service includes, but is not limited to the following:

  • Video conference with Zoom
  • Broadcast to Palm Desert Campus (PDC) for classes and events
  • Live streaming for campus events

Instructional Designers offer high-quality professional development, pedagogical, and course design/redesign with technology support. Our team of experienced designers can help you transition your face-to-face course to a fully online or blended learning course, re-design an existing course, or simply provide you with best practices in course design, recommended technologies, and available resources. Instructional Design service includes, but is not limited to the following:

Course design consultations

Course quality review

Design fully online or blended course

Customized training for individuals or teams

Redesign existing course

Workshops and special events

Program Development

Faculty office visits 

Assemble content assets and integrate technologies

Quality Matters (QM)

Course testing

Quality Online Learning and Teaching (QOLT)


Instructional Technologists are integrated into the instructional design process and offer services to faculty who are seeking to create new innovative approaches to their teaching techniques with the use of technology. Technologists are here to listen to faculty who have ideas that will benefit the learning environment and are eager to see it come to fruition. Instructional Technology service includes, but is not limited to the following:

  • Face-to-face office meetings
  • Acquire a demo/ purchase necessary for equipment and materials
  • Develop new technology (faculty is welcome to participate in the development process)
  • Provide technical support for new technologies
  • Development of active learning spaces