FAQs

Faculty may access their assigned courses in Blackboard for the next quarter 5 weeks prior to the beginning of said quarter and may begin developing content. Student gain access to their courses when class rosters are added to courses 3 days prior to the first day of class.

Our Instructional Designers would love to help!  Send an email to atiDesigners@csusb.edu or call (909) 537-7439 to schedule a consultation.

There are several assessments available that can be used by instructors to gauge how well the design of their course(s) meet standard best practices for online education.

The Quality Online Learning and Teaching (QOLT) instrument is one such tool for assessing how well a course matches up to recommended best practices around online teaching. QOLT is an assessment developed by the CSU using a variety of assessment instruments. Our QOLT certified Instructional Designers would love to help! Send an email to atiDesigners@csusb.edu or call (909) 537-7439 to set up a consultation.

Yes. However, only instructors can reset exams for students.  We also have the ability to take a deeper look at what may have caused an error to occur. For more information send an email to Blackboard@csusb.edu or call  (909) 537-7439.

No. It is not copyright infringement to link to or display YouTube videos. Moreover, it's never an infringement merely to link to something on the web. Consult with ATI regarding other copyright questions; call (909) 537-7439.

Using video content ripped from a DVD or VHS tape in an online class may be copyright infringement. This could pose a legal risk to you and the university.

Consult with ATI regarding copyright questions or to obtain a list of web resources that stream legal and free videos. Call (909) 537-7439.

 

We will first establish what type of equipment you have. If you will be streaming from your office and do not have a webcam, we can provide a USB camera for the event/meeting. If you will need a room equipped for this type of event/meeting, we can reserve you and room and provide the setup. Please call (909) 537-3469 for more information.

For all other inquiries, please contact the Academic Technologies and Innovation (ATI) office at (909) 537-7439.

Login to CSUSB Blackboard, please visit http://blackboard.csusb.edu

Click on the “Login button” enter your My Coyote username and password. Your courses will be listed on the right hand side under the tab heading “My Courses”

Yes. To reuse all or part of your previous course for a subsequent term, complete the Request a Course Copy/Merge. The new course site will be created as a copy of the existing course site.

For the most trouble-free experience while using Blackboard, click on Browser Check to check whether Blackboard Learn supports your browser and operating system.

For more information regarding Browser Support, click Browser Requirements

Contact the instructional design team atiDesigners@csusb.edu or call (909) 537-7439. For immediate assistance, review a collection of self-help videos, Blackboard tutorials for Faculty.

Technical Requirements and Support

For the most trouble-free experience while using Blackboard, you should use a device with an Operating System and Internet Browser that is supported by Blackboard.

To learn more about web browser support and compatibility with Blackboard visit Blackboard Learn Browser Support.

Students enrolled in an online course or program have access to 24/7 Blackboard technical support and may contact the support center by phone at (909) 537-7677. For immediate assistance, review a collection of self-help videos, Blackboard tutorials for Students.

Technical Requirements and Support

Mobile devices do not have full Blackboard functionality. Students should avoid taking tests using a wireless (WiFi) connection or a mobile device.

For the most trouble-free experience while using Blackboard, you should use a device with an Operating System and Internet Browser that is supported by Blackboard.

To learn more about web browser support and compatibility with Blackboard visit Blackboard Learn Browser Support.