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Frequently Asked Questions (FAQ)

New Student Information

You can go to the following link for information about Financial Aid.

The English Placement Test (EPT) & Entry Level Math (ELM) exam. If you scored high enough on your SAT, ACT or AP, you can be exempt from taking these tests. Please visit  EPT/ELM BASIC SKILLS & REMEDIATION for more information.

SOAR stands for Student Orientation Advising & Registration. It is mandatory for all new students admitted to CSUSB. It is a collaborative effort involving Admissions, Advising & Academic Services, Records, Registration & Evaluation, Student Leadership & Development, Colleges & departments, etc. Students get advised by faculty and participate in a variety of student orientation activities. First-Time-Freshmen attend a 2-day overnight advising and orientation program, typically in the month of July. Transfers attend a one day advising and orientation program, typically in the months of May and June. Please visit SOAR2Success for more information.

Students can register for classes using the MyCoyote system. For registration deadline dates please contact the Registration Help Desk at (909)537.7671

Yes. Download your own copy from the Advising & Academic Services website in PDF or Microsoft Word formats.

 It is a program, if qualified, a student can get a guarantee from the university to graduate in 4 years. A student must fulfill specific unit loads, GPA and register early. 1st Priority registration will be provided. See page 10 of Student Academic Guide or Page 2 of the Bulletin of Courses. Please visit Four Year Graduation Pledge for more information.

You can contact the Office of Admissions & Student Recruitment at (909) 537-5188. Please visit CSUSB Admissions for more information.

The Freshman Seminar (USTD 100a, 100b) is available for all 1st-year students in their 1st quarter at CSUSB. PLease visit Freshman Seminar Courses for more information.

Advising and Academic Probation

Contact Advising & Academic Services by calling (909) 537-5034 and set up an appointment with one of the advisors. Please visit Undeclared Advising for more information.

Each Department handles advising differently. In some departments you will be advised by thoroughly trained peer advisors and in other cases you will be assigned to a staff or faculty advisor. The campus advising page helps to distinguish how each individual department has organized their advising program. Please visit Advising by Major - Who is my Advisor for more information.
 

 Yes, there is a Email advising where you can ask any question related to the university. Please send your questions to askcsusb@csusb.edu for more information.

 You can contact our office and meet with one of our advisors to help you explain the different General Education requirements. PLease visit General Education Questions for more information.

You will need to contact Advising & Academic Services and discuss a plan. It may include that you attend a community college to complete your basic skills coursework. See page 46 & 66 of the 2009-10 Catalog (Bulletin of Courses). Please visit CSUSB Catalog / Bulletin of Courses for more information.

You must file an appeal petition in Advising & Academic Services. If the petition is approved by the dean of your major, you will be allowed to return. However, if you have already been re-admitted and signed a probation contract, you will need to meet with the Probation Contracts Coordinator to develop a plan of how you can return. You may be required to attend another college or take courses through Open University. Please visit Dismissal Appeal for more information.

It is a signed agreement between a student and an advisor in Advising & Academic Services detailing what needs to be fulfilled during an academic quarter or quarters. Some of the requirements needed are a minimum quarter GPA of 2.3, repeated failed or low grade courses, meeting with a faculty advisor, limit in registered units, etc. Please visit Dismissal Appeal for more information.

 It means that your "CSUSB" or your "cumulative" GPA is below 2.0. It is a warning. Most often, you will be required to sign a probation contract with Advising & Academic Services. Please visit Academic Probation Counseling for more information.

You can download your own copy of the PAWS which has the information you need Please visit View my Paws for more information.

The university has several academic support programs which can help. Click on the following link, the side column provides a list of these programs under “Academic Support Programs”. Please visit Academic Advising for more information.

Yes. The campus offers several location where students can receive tutoring and assistance writing papers. The link below provides a list of these offices. Please visit Academic Support - Campus Tutoring Locations for more information.

Please visit College of Education for more information.

Petitions, Procedures & Processes

 Yes, there is a Email advising where you can ask any question related to the university. Please send your questions to askcsusb@csusb.edu for more information.

If you are eligible, you can file a Leave of Absence for up to two years and return without giving up your catalog year requirements. You do not have to file a Leave of Absence petition if you plan to miss one or two quarters and you do not attend another 4-year university. Please visit Undergraduate Forms and Petitions for more information.

You will need to have an Overload permit signed by the dean of the college of your major. Please visit Advising by Major - Course Overload for more information. 

Yes. You must have a 3.0 minimum to qualify and file a Course Overload card available in Advising & Academic Services. Please visit Undergrauate Forms & Petitions for more information.

It is a petition to withdraw a whole quarter filed after the term. It is only considered for documented medical, psychological or military reasons. Additional requirements and approvals are needed for partial quarter withdrawals. Please visit Undergraduate Forms and Petitions for more information.

 Yes. You can file a petition in UH-380. It is available on-line. Please visit Undergraduate Forms and Petitions for more information.

You can file a Simultaneous Enrollment petition in UH-380. It is available on-line. Signatures from BOTH professors will be required. Please visit Undergraduate Forms and Petitions for more information.

You can file a peitition to Drop After Census Date. You will be required to provide documentation and get approvals from your instructor and the chair of the course department. There is a limit of how many courses you withdraw. Please visit Undergraduate Forms and Petitions for more information.

You can file a peitition to Drop After Census Date. You will be required to provide documentation and get approvals from your instructor and the chair of the course department. There is a limit of how many courses you withdraw. Please visit Undergraduate Forms and Petitions for more information.

You can file an Extension of Time for an Incomplete University Waiver petition. It must include the completion date & have the instructor's signature. Please visit Undergraduate Forms and Petitions for more information.

Under specific circumstances, a student can have up to 2 semesters or 3 quarters of previous course work disregarded from all consideration associated with requirements for a baccalaureate degree. See page 53 of the 2009-10 Catalog (Bulletin of Courses). Please visit CSUSB - Bulletin of Courses for more information.

 Yes. You can repeat a class with a "C-" or below and have the first grade not count toward your GPA. It was formerly a Petition to Discount a Grade. Beginning Fall 2009, the form is called a "Petition for Grade Forgiveness". There is a limit of 24 units which can be done as an undergraduate. You can pick one up in UH-171. 

Please visit RRE GPA Calculator for more information.

Yes. You will need to fill out a "Concurrent Enrollment Form" and get approval in UH-171. You can also download a copy from the following link.

You have to go to the class, take an add slip from the Registration Office with you and have the instructor sign it. The instructor has the option to add you or not.
 

Campus Support Services

Yes. The Pfau Library has many resources available for you to use. Please visit John M Pfau Library for more information.

Yes. Please visit the Technology Support Center online, email them at support@csusb.edu, or visit their office in the Pfau Library, PL-1108.