Webinar: Best Practices in Synchronous Online Teaching with Zoom
Webinar: Synchronous Online Teaching: Tools and Tips to Engage Students
Make an appointment to meet with an instructional designer via Zoom
View recordings of 2020 Tech Talks on virtual teaching
In the expandable sections below are a collection of tips and resources helpful for faculty preparing to teach virtually.
Support for these options is available through ATI. To schedule an appointment, click on the "Make an appointment" link above. To create a support ticket, email firstname.lastname@example.org for general technical support, email@example.com for instructional design support, firstname.lastname@example.org for LMS support such as course copying, or submit a support ticket on the Technology Support Center page.
Communicate with students
Keeping in touch with students is vital during any changes to your class(es)—whether a planned absence on your part, or because of a crisis impacting all or part of campus. You'll want to let students know about changes in schedules, assignments, procedures, and broader course expectations. Early and frequent communication can ease student anxiety, and save you dealing with individual questions.
Keep these principles in mind:
Communicate early and often: Let students know about changes or disruptions as early as possible, even if all the details aren't in place yet, and let them know when they can expect more specific information. Don't swamp them with email, but consider matching the frequency of your messages with that of changes in class activities and/or updates to the broader crisis at hand (for example, the campus closure is extended for two more days; what will students need to know related to your course?).
Set expectations: Let students know how you plan to communicate with them, and how often. Tell students both how often you expect them to check their email, and how quickly they can expect your response.
Manage your communications load: You will likely receive some individual requests for information that could be useful to all your students, so consider keeping track of frequently asked questions and sending those replies out to everyone. This way, students know they might get a group reply in a day versus a personal reply within an hour. Also, consider creating an information page in Canvas, and then encourage students to check there first for answers before emailing you.
Foster communication and collaboration among students
Fostering communication among students is important because it allows you to reproduce any collaboration you build into your course, and maintains a sense of community that can help keep students motivated to participate and learn. It helps if you already had some sort of student-to-student online activity (for example, Blackboard Discussions) since students will be used to both the process and the tool.
Consider these suggestions when planning activities:
- Use asynchronous tools when possible: Having students participate in live Zoom conversations can be useful, but scheduling can be a problem, and only a few students will actively participate (just like in your classroom). In such cases, using asynchronous tools like Blackboard Discussions allows students to participate on their own schedules. In addition, bandwidth requirements for discussion boards are far lower than for live video tools.
- Link to clear goals and outcomes: Make sure there are clear purposes and outcomes for any student-to-student interaction. How does this activity help them meet course outcomes or prepare for other assignments?
- Build in simple accountability: Find ways to make sure students are accountable for the work they do in any online discussions or collaborations. Assigning points for online discussion posts can be tedious, so some instructors ask for reflective statements where students detail their contributions and reflect on what they learned from the conversation.
- Balance newness and need: As with any changed activities, you will need to balance the needs and benefits of online collaboration with the additional effort such collaboration will require on everyone else's part. Learning new technologies and procedures might be counterproductive, particularly in the short term, unless there is clear benefit.
Collecting assignments during a campus closure is fairly straightforward, since many instructors already collect work electronically. The main challenge during a campus disruption is whether students have access to computers, as anyone needing a campus computer lab may be unable to access necessary technologies. Here are a few things to keep in mind:
- Require only common software: Microsoft Office 365 (including Word, Excel, and PowerPoint) is available free to students via the CSUSB Student Software page. However, some students may not have access to a computer on which to load software; be ready with a backup plan for such students.
- Avoid emailed attachments: It may be easy to collect assignments in small classes via email, but larger classes might swamp your email inbox. Consider using Canvas instead. Balance what is simplest for students with what is easiest for you to manage.
- State expectations, but be ready to allow extensions: In the case of a campus closure or other crisis, some students will undoubtedly have difficulties meeting deadlines. Make expectations clear, but be ready to provide more flexibility than you normally would in your class.
- Require specific filenames: It may sound trivial, but anyone who collects papers electronically knows the pain of getting 20 files named
Essay1.docx. Give your students a simple file naming convention, for example,
Use Canvas as your central communication site
Canvas is CSUSB’s learning management system, and Academic Technologies & Innovation automatically creates a Canvas site for every class taught at CSUSB. Canvas can be used for a variety of course activities and communication, such as announcements, assignments, discussions, content delivery, media management, group collaborations, and much more.
- Visit the CSUSB home page
- Select myCoyote, at the top of the page, and login using your CSUSB credentials
- Click on the Canvas icon and find your course under “My Courses”
The following suggestions will help ensure that your course content is accessible to all students:
- Activate Blackboard Ally in the course. This will heighten faculty awareness of accessibility issues of uploaded content and will give step-by-step remediation guidance of issues with the greatest impact to students. Ally will allow students to download content in an alternate format, making for a more flexible, UDL-oriented learning environment. Please note that content that is more accessible will have better-quality alternate formats generated by Ally. To activate Ally, contact Accessible Technology Services (ATS).
- Ensure that uploaded PDFs are clean, without handwritten notes or other annotations, and are not saved as image-only. ATS can help with accessible document creation and remediation.
- If working with the instructional design team, request that the CSUSB Accessibility and Privacy Blackboard module be added to your course. This contains resources for students to receive additional accessibility support, both on-campus and through course tools.
- The Assistive Technology Center can provide resource and downloads for students and faculty who require assistive software or hardware.
- Services to Students with Disabilities is actively engaging in planning for students with documented accommodations. Confer with SSD to ensure students with accommodations have equal access to course content.
Captioning services are provided through Accessible Technology Services at no cost. Captions are essential for some students, highly beneficial for others, and preferred by most. The typical turnaround time for captions is approximately 3 business days.
- Instructor-created multimedia content and recordings of Zoom sessions can be sent to ATS by emailing email@example.com for captioning and/or transcripts. Please note that quality captions are largely dependent on good sound quality.
- When possible, select supplemental instructional materials that are already captioned. When searching for videos in YouTube, note that those with proper captions have a “CC” symbol underneath their description. Automatically generated captions are not sufficient for equal access.
- If no viable captioned option exists, send supplemental materials to firstname.lastname@example.org for captioning.
- For live captioning services for students with related accommodations, please contact email@example.com so services can be scheduled in advanced.
Create lecture and other video presentations and post to YouTube and Canvas
Emergency tool kit - Pre-recorded presentations for students
- Watch this short video by Dr. Michael Wesch for an overview of best practices: "Make Super-Simple Videos for Teaching Online"
- Have an emergency plan for online course delivery. If your course has a lab or experiential component, have a backup plan for your lab also
- Keep accessibility in mind: Services to students with Disabilities (SSD) and CSUSB Accessible Technology Services
- Have an updated computer with a good internet connection, a webcam, and a microphone (it will be part of any webcam or headset, or you can use a stand-alone mic if you're recording audio only, not video).
- Use the CSUSB Faculty & Staff Software Download Page (for Camtasia, Adobe Creative Cloud, Google Docs, and other valuable teaching tools): Free downloads of software useful for teaching
Create engagement in your videos by using: PlayPosit:
Optimizing your video lectures (if possible):
Additional tips for optimizing your live meetings:
Accompanying materials and tools that can enhance your video lectures:
Sharing your video with your students
The easiest way to present a video to students after recording it is to upload it to your YouTube account (it can remain private) and then post the link to Canvas:
- How to create a YouTube channel using MyCoyote and upload your video
- How to create a YouTube account using a Google account
- How to upload a video to your YouTube Channel
- How to share the video with your students
- How to add the video in Canvas
- How to use the new YouTube Studio
Use Zoom for live online class meetings and office hours
While asynchronous communication may present fewer access challenges for both students and faculty, Zoom offers a synchronous (live) option for class meetings and office hours. Zoom is an easy-to-use videoconferencing app available free to all faculty and students via MyCoyote>Collaborate>Zoom.
|Option||How to get started|
Use Zoom to meet online from your computer.
This is adaptable from individual online office hours through full class sessions.
Login to Zoom at CSUSB MyCoyote>Collaborate to schedule a meeting and generate a meeting invitation to send to your students.
Or you can activate a zoom link directly from your blackboard course.
|b.||Use Microsoft Teams as an alternative to Zoom||Microsoft Teams for Education guide|
Create online assessments
Assess students remotely
- Design a Canvas quiz or exam with options to set availability, dates, and point values: How to create tests in Canvas
- Use Respondus LockDown Browser and Respondus Monitor to discourage academic dishonesty: Document; video
- Upcoming ACUE webinars on Effective Online Instruction
- Teaching Remotely During a Disruption (CSU Faculty Development Council)
- Zoom Basics for Students (Dr. Michael Chao)
- Zoom Basics for Instructors (Dr. Michael Chao)
- How to Mitigate Zoom-bombing (Dr. Michael Chao)
- Teaching in Strange Times (Dr. Amy Young and Dr. Terri Nelson)
- Online Teaching Tips (Dr. Montgomery van Wart)
- Zoom Tips When Teaching (Dr. Montgomery van Wart)
- Coping With Coronavirus: How Faculty Can Support Students During Traumatic Times (Chronicle of Higher Education)
- Online Resources for Science Laboratories
- Indiana University's "Keep Teaching"
- "Rapid Course Conversion into an Online Modality: A Focus On Pedagogy" (Jace Hargis)
- Help with online student presentations from The Speaking Center at JHBC
- Designing Teams and Assigning Roles
- "Remote Teaching Resources for Business Continuity" (List continuity pages of >100 colleges and universities)
- The Online Learning Consortium's Continuity Planning and Emergency Preparedness resource page
- How to Manage POGIL Online
- Writing Intensive Program's resources for teaching writing online
- Types and functions of presentations, (PowerPoint format, Dr. Montgomery van Wart)
- Types and functions of presentations, (video format, Dr. Montgomery van Wart)
- How to play a PowerPoint plus voice (Dr. Montgomery van Wart)